Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need 

Our System Test Engineers work closely with customers and on-site team members to ensure the successful implementation of customer projects from the initial software drop through all phases of system testing. The primary responsibility of the System Test Engineer is to support multiple initiatives that achieve major milestones such as integration testing, functional testing and volume testing to ensure that Symbotic delivers a production ready system. 

What we do  

The System Test Engineer is part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the SYM system at our new customer sites. The Customer Site Deployment organization partners cross-functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the Symbotic system     

What you’ll do 

Participate in the development of integration and functional test plans. 

Assist with setup and execution of test cases. 

Basic hands on troubleshooting and system operation. 

Participate in the defect management process of by identifying and documenting hardware and software issues. 

Creating and maintaining a professional teamwork environment and being an excellent team. player while working with various members of the engineering and on-site teams. 

Other duties as assigned.  

What you’ll need 

Bachelor’s degree in a technical field preferred.  

Minimum of 1 year of experience troubleshooting for system operations for both software and hardware. 

Eager individuals ready to take on increased amounts of responsibility in an extremely fast paced role.  

Existing computer knowledge with experience with Microsoft Excel, SQL, Windows, Linux is a plus. 

A willingness to learn a deeper level of knowledge of all aspects of a complex system. 

Excellent team player, able to work professionally with members of various engineering teams. 

Our Environment 

Remote, field-based position.   

Travel is required up to 100% of the time. Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis. 

While our headquarters is in Wilmington, MA, the person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning.

The employee is frequently required to walk and reach with hands and arms.  

The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.  

The employee must regularly lift and/or move up to 50 pounds.  

Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.  

Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).  

There will be steep stairs to climb into the structure You may be required to routinely walk up and down stairs to navigate the automation structure. 

You will regularly be near railings that are high off the ground.  

Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. 

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.