Why Ryan?

Flexible Work Environment

Award-Winning Culture

World-Class Benefits and Compensation

Accelerated Career Path

Community Outreach

Mentorship Opportunities

Wellness-Centric Benefits

The Systems Administrator II maintains and manages server computing and storage platforms, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities.

Duties and Responsibilities, as they align to Ryan’s Key Results

People:

Create a positive team experience.Receives cross training from other members of the Information Technology department.

Client:

Proactive work status update to US / India liaison.Respond to client inquiries and requests from tax authorities.

Value:

Proactively monitor and support all systems equipment and software to ensure high availability, including: servers, tape backups, UPS and printers.Maintain and support various Ryan applications, OS hardening, virus management services, server clustering.Supports critical server applications, including Microsoft® Exchange, mail gateways, and Web proxies.Maintains computer security.Maintains server computers, storage systems, and tape backup systems with current BIOS/firmware.Maintains server operating systems with current security patches.Restores user files as required.Contributes to the maintenance of the Information Technology department's disaster-recovery plan.Maintains server asset inventory and appropriate documentation.Cross trains other members of the Information Technology department.Performs on-call duties on a rotational basis.Contributes to efficiency improvements through process automation.Assists with other projects as needed.Support and assist the Help Desk and act as PC specialist when needed.Performs other duties as assigned.

Education and Experience:

At least a graduate of IT Bachelor's degreeThree to five years of related systems administrator experience.Knowledge of Rubrik backup and HPE Storage (Nimble and Alletra) is a plus

Computer Skills:

To perform this job successfully, an individual must have basic knowledge of Microsoft® Word and Access and intermediate knowledge of Microsoft® Excel, Outlook, Internet navigation and research, systems administration tools, and scripting and automation tools.

Certificates and Licenses:

Windows Server, Microsoft® Exchange, EMC Storage and Active Directory certifications preferred.