Description

Highlights of the job

We are hiring one (1) full time, permanent Systems Analyst, Data Analytics position working out of Edmonton, AB.

The Systems Analyst position is accountable for system integration program support and data analytics support, application maintenance, process improvement, governance development and maintenance, and documentation. This role is responsible for providing exceptional customer support for operational and capital project system integration requests, implementing, and integration security, enforcing data governance, keeping up to date on data analytics trends and performing system enhancements. What you’d be responsible for

Reporting to the Manager, Data & Integrations, you would be accountable for but not limited to:

Providing input to EPCOR’s system integration and data analytics plans and directions as requested and ensures on-going relationships with other positionsAnalyzing internal and external technology changes including:Monitoring and identifying the impact of recent and upcoming changes to data sources, technologies, and product offerings that may impact the supported cloud applications and integrationsContributing to the on-going development of EPCOR’s data governance maturityEnsuring the delivery of optimal results against appropriate performance metrics:Delivery on Change Request estimatesIncident Delivery and ResponsivenessCustomer Satisfaction SurveysSystem AvailabilityKnowledge Management KPI’sApplying data modeling / analysis techniques to meet integration and performance expectationsSupporting the data analytics technical stack (Azure Data Factory, Databricks, lakeFS, Azure resources, custom Python libraries, Snowflake, and Power BI).Supporting the data analytics platform and data scientists i.e. Ingestion/transformation/presentation, custom monitoring, performance considerations, environment setups (configure new data source connections, source schema changes, cluster/warehouse configuration, access control), cost management, ensuring data qualitySupporting the system integration technical stack (Oracle SOA/OSB/ODI architecture/toolset)Providing technical assistance in troubleshooting. Utilizing open communication and problem-solving skills to identify defects and resolve issues efficiently and effectively within expected timeframes. Includes:Sharing domain and technical expertiseProviding technical mentorship and cross-training peers and team members.Assisting with problem resolutionRecommending improvementsConcisely communicating and resolving issues and incidents within expected timeframesAbiding by all Application Services departmental policies and processes for the purpose of consistent support and administrative practices throughout Application ServicesProviding valuable contributions to documentation and knowledge base to allow for the long-term sustainability of EPCOR ISProviding expert advice and collaborating with other members of Application Services to allow for the creation and maintenance of dependable, efficient, and quality application solutionsExecuting daily job duties with a focus on continuous improvement of processes and systemsReacting to system availability issues with the required urgency Conducting root cause analysis on issues to proactively prevent them in the futureWhat’s required to be successfulDegree in Computer Science or Diploma in Computer Engineering, System Technology or Management Information Systems (or equivalent) is required4+ years of directly related experience with IS applications, including experience with large, complex and mission critical applications with multiple interfacesDemonstrated capability to design, develop and unit test IS solutions using one or more common programming languagesTechnical proficiency in the technology stack and an excellent understanding of business process and requirements for applicationsDemonstrated ability in SQL and python; knowledge of other object-oriented languages such as Java and C# are desirableExperience with Azure or other cloud platforms/servicesWorking knowledge of Azure Data Factory and DatabricksDemonstrated ability in process troubleshooting and performance tuningKnowledge of the following:Microsoft Certification: Azure Data Engineer Associate Distributed computing and ETL processing with SparkPower BI or other data visualization toolExperience with agile software development using Azure DevOps to manage backlogs, workboards, system artifacts, test suits, code repositories, and deploy changes via CICD pipelinesDimensional data modellingAzure Data Factory, Functions, LogicApps, API Manager, Event Grid/EventHub/ServiceBusKnowledge of the following would be desirable:Oracle SOA/OSBWeblogic Server Admin and Install (including patching)General Linux capabilities - installing, searching, troubleshootingSOAP/REST ServicesXML transformation - XSLTJson and Json transformationMiddleware Testing tools - SoapUI and PostmanReact with urgency to troubleshoot critical issues related to application availabilityStrong work ethic and critical thinking skills, ensuring success in a highly visible area of ISAbility to continually adapt to changing technology and business requirementsAbility to develop lasting relationships and provide exceptional, high quality customer service to all levels of the organization and external clientsOther important facts about this job

Jurisdiction: CSU52

Class: IT2

Wage: Starting at $53.05 per hour (Final Wage and Step will be determined at the time of selection and are based on a combination of factors as outlined in the Collective Agreement.)

Hours of work: 75 hours biweekly

 

Application deadline: January 21, 2025

 

Internal Applicants: please ensure that you are using your “@epcor.com” email address.

 

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Please note the following information:

A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.