What success looks like in this role:

The Microsoft 365/ Teams Subject matter expert position works with customers, management, and peers to design, configure, and implement Teams, Office 365, OneDrive for Business, SharePoint, and other Microsoft messaging and communications services.

Support includes specifications; installation, configuration and testing of services; establishing guidelines and standards; support of existing infrastructure and users, project support as directed, and other technical support functions. The Chosen Candidate will provide subject matter expertise in support of Teams and Office 365 core services

Responsibilities and Accountabilities:

6 - 10 years’ experience with Office 365 migration, support of migration tasks, consulting, or working in the enterprise customer arenaExperience with O365, SharePoint Administration & TeamsExtensive experience with designing and implementing Teams, including:Teams Voice with Direct Routing and Microsoft Calling PlansCall Flows and auto attendantsEmergency locations and callingMeeting, Live Events and Messaging PoliciesTeams and M365 Group GovernanceMeeting room planning, including setup and devicesExtensive experience writing, editing, and maintaining PowerShell ScriptsExperience with designing and Implementing OneDrive for BusinessExperience in designing and implementing SharePointExtensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business, functional, and technical requirementsFace-to-face customer engagement skillsExcellent written, oral, and presentation skillsAbility to explain technical procedures in business terms so that customers understandAbility to develop strategic customer relationships, gain trust, and respect for the teamAble to solve complex technical problems through sound and methodical troubleshootingMicrosoft Teams Administrator and/or M365 Administrator Certification highly desiredHands-on experience in developing business process automation using (Nintex, Power platform)

You will be successful in this role if you have:

NV1 Security Clearance is required.Must be an Australian CitizenStrong understanding of ITIL, specific to Change & Release managementExperience in managing large-scale transition projectsAbility and willingness to take direction from CDEs and Client ExecutivesAble to adapt to a changing technical environmentAbility to coach other members of the team in their area of expertiseAbility to communicate clearly with all team members and end-usersAbility to work with a sense of urgencyCustomer-facing presentation and consulting skillsStrong knowledge of Microsoft PowerShell

Certifications:

ITIL Foundation (optional),Certification on O365, MS Teams, and Power platform (Optional in case of Good knowledge)

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.