As a Solution Architect you will provide venue expertise during client engagement to deliver workflow and solution design to achieve defined benefits for our ambulatory physician practices. This includes guiding clients through current workflows, upgrades, system changes and enhancements and ongoing system maintenance as well as acting as the primary consultant for the client’s solution troubleshooting and knowledge transfer. As a member of this team, you will develop and maintain relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support while also resolving escalated problems and issues using solution knowledge and expertise. You will be responsible for resolving client concerns raised during installation, operation, maintenance, solution application, perform test script execution and create and participate in unit and integrated testing.
Career Level - IC2