As an experienced Solution Architect on the Support Services Organization aligned with the Client team, you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Health technologies, you will prioritize, plan, and deliver solution-specific requests and projects both independently and in a collaborative and fast-paced team environment. 

You will use your troubleshooting skills to perform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally.

You will also use your solution expertise to bring about Oracle Health’s innovations and solution capabilities. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation.

Your goal is incident resolution, application maintenance and to provide tangible and measurable value outcomes that improve care delivery.  

Basic Qualifications:

Bachelor's degree or master’s degree in IT, Healthcare or related field, or equivalent relevant work experience. Minimum 6+ years of experience in Healthcare IT, with a strong focus on Carenet (mPage , Phys Doc , nursing integration etc) modules and integrated solution modules.  Proven experience on Oracle Health Powerchart, Orders, Dynamic Documentation  Excellent analytical and problem-solving skills Strong communication, collaboration and interpersonal skills Ability to work independently and manage multiple projects simultaneously  Meticulous attention to detail and a commitment to quality Customer service experience, at least 2 years

Preferred Qualifications:

Experience working with Oracle Health Millennium. Experience in technical troubleshooting skills Preferred Experience working with: Powerchart PowerOrders Powerforms Iviews mPages  Discern Rule configurations (EKM Rules) Oracle Health Custom Reporting (CCL) Integrated Carenet modules Experience working in Support or Application Managed Services organization. Software implementation work experience, at least 3+ years. Health care information technology work, at least 3+ years. 

Career Level - IC2