Job Summary

Responsible for assisting with project completion including analysis, training, testing, documentation problem resolution, and implementation of an application.

Job Duties Performs data collection for problem analysis, including interviews of relevant personnel.Analyzes documents, files, reports, and other application related workflows.Prepares flow charts and system test data requirements.Organizes information in accessible project files and maintains tables and master files.Documents existing procedures, change control process, and other operating characteristics.Provides input into project plans and assists with the design of new or improved systems including reports.Prepares training materials and provides training for users and operations personnel.Assists with planning, testing, and documenting application upgrades.Assists in the development of user, systems, and operations documentation.Assists in the preparation of department policies, procedures, and standards.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 4 years-Relevant experience* (Required) Skills Interpersonal Communication; IT Environment; Communication; Critical Thinking About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.