Overview The Systems Analyst I, Epic Clinical Applications participates in the build, rollout, and support of the assigned application(s). Responsible for all aspects of application support to include but not limited to: basic design and analysis, application configuration, testing, system documentation, and training if indicated. Functions as first-level response for the assigned application(s) by communicating with end users of the system to understand issues and implement solutions. Works with department management in use of assigned applications to assist with maximizing department performance and management decision-making. Functions as a liaison between IS, customer department and vendor(s). Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Certified/Licensed/Registered in Field of Practice Preferred And EPIC Certification in Area of Responsibility Required - Within 6 Months of Hire Education Bachelor's Degree Business Or Healthcare Or Technology Or Related Field Preferred - Or Associate's Degree Business Or Healthcare Or Technology Or Related Field Preferred - Or High School Diploma or Equivalent Required - Or Equivalent Experience Experience No Experience Required Required - With Bachelor's Degree Or 2 Years Direct Position Experience Required - With Associate's Degree Or 4 Years Direct Position Experience Required - With High School Diploma