ABOUT MORTENSON

As a Top 25 builder, developer, and EPC, our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at heart, working to ensure the built environment has a lasting positive impact. Let’s Redefine Possible®

SUMMARY  

Responsible for troubleshooting, resolution of application issues and liaising with business partners to identify and document business requirements, research and analyze options, design and test technical solutions. 

HIRING LOCATION: Minneapolis, MN

RESPONSIBILITIES:

Work with end-users, other IT technical resources and/or software vendor support teams to troubleshoot problems and resolve applications issues  Investigate solutions for Change Requests and present functional and technical options. These solutions could include modifications to the setup, configuration and enhancement of software  solutions  Contribute to some configuration issues within areas of expertise  Work with end-users, other ITS technical resources, Microsoft support, and/or vendor support to troubleshoot problems and application issues  Evaluate user and departmental requests, gather business requirements and work with the appropriate teams to interpret requirements  Perform requirements analysis, functional and technical design specifications, utilizing current systems, methodologies and tools  Unit test and perform peer reviews of changes and documentation  Assist with developing and maintaining test plans and test scripts  Follow departmental standards and best practices as defined (i.e. development standards, application standards, naming conventions, etc.)  Provide management with timely reporting as required 

REQUIREMENTS AND EDUCATION 

Strong analytical and problem solving skills  Strong interpersonal and communication skills and a positive attitude  Ability to manage schedules and prioritize work accordingly  Desire to broaden technical, functional, and analytical skills  Strong teamwork orientation  Positive attitude and professional customer service skills  Knowledge of Microsoft solutions  Strong detail orientation  Active listening skills and effective communication including an openness to diverse input and feedback  Bachelor’s degree in Computer Science, Information Systems, related field, or equivalent experience  Minimum three years’ experience in IT  Project Management and/or Business Analyst certification preferred  Experience and basic understanding of ITIL methodologies preferred  Experience in analytical, project management, and client facing work preferred 

Working experience with the following preferred: 

ESRI ArcGIS AGOL and ENTERPRISE administration  Microsoft PowerShell   Microsoft PowerAutomate and/or Power Apps  Service Now  Autodesk BIM 360 or Autodesk Construction Cloud administration 

BENEFITS 

Mortenson provides a comprehensive benefits program to team members and their families to support their health, build long-term financial security, and provide the opportunity for work. and life balance. Benefits offered to non-craft, non-union, full-time team members include: 

Medical and prescription drug plans – the choice between two affordable HSA-eligible medical plans that include vision coverage.  Dental plan.  401k retirement plan with generous matching and profit-sharing contributions.  Paid time off, holidays, and other paid leaves.  Life, AD&D, and disability insurance.  Employee assistance program online mental health tool and concierge.  Tuition reimbursement.  Adoption Assistance.    Gym Membership Discount Program.    Identity Theft Protection. 

Mortenson is an EOE/Affirmative Action/M/F/Veteran/Disabled employer. 

Mortenson reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. 

No agency emails, calls, or solicitations are accepted without a valid agreement. 

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