**The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@tihinsurance.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st Shift (United States of America) **Please review the following job description:** Design, document, implement, tune, enhance and debug complex technology solutions related to Workday. Will work on Workday Integration. Provide system design, business process analysis and design support for developing solutions for interfacing business and computer application systems. Develop or modify procedures to solve the most complex business problems considering client needs, process analysis, design, simulation, application capabilities and industry requirements. Perform high-level system analysis and articulate findings to management. Perform as a technical Subject Matter Expert (SME) and lead work on all phases of systems analysis up to the enterprise level of the organization's business processes and systems. Location: We are ideally looking for someone located in Charlotte, Raleigh, Atlanta or Dallas, but we will consider other locations. This role may require some travel to the Charlotte office. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop and articulate comprehensive designs to all levels of management within the organization and obtain approval for proposed solutions. 2. Provide direction to Systems Analysts to gather, formulate, define and design efficient and effective solutions to the most complex business problems. 3. Provide thought-leadership for assigned projects and applications to developers, other system analysts, operations, and other Technology areas. 4. Analyze complex requirements, plan and design large-scale business applications, using techniques such as structured analysis, data modeling and information engineering, with the end goal of creating applications that are Easy, Simple, Fast, Safe, Secure and Stable. 5. Ensure user experience considerations are incorporated into solution requirements and design. 6. Provide team members and users with assistance solving the most complex application-related problems, such as malfunctions and difficult to identify program problems. 7. Utilize a risk-based approach in all duties to minimize deployment risks. 8. Develop, document and revise flow chart’s system design procedures, test procedures and quality standards. 9. Review and analyze applications, including performance results, to locate code problems. 10. Develop test strategy (test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications or provide guidance to a dedicated testing team on effective testing approach for assigned enhancements or problems. If applicable, thoroughly test assigned enhancements. 11. Serve as project leaders for all sizes of systems projects. 12. Maintain an expert knowledge of testing documentation and execution skills. 13. Coordinate the installation of application enhancements/releases of net new applications of moderate complexity. 14. Expand or modify applications to serve new purposes or improve work flow. 15. Assess the usefulness of the most complex pre-developed application packages and adapt them to a user environment. 16. Maintain an expert business and operations knowledge of direct and associated clients in order to add value in analyzing complex and highly integrated projects. 17. Architect technical solutions to complex problems. 18. Research and debug complex technical problems. 19. Stay current with emerging technologies, their strengths and weaknesses and their application to business solutions. 20. Produce cost/benefit analysis for system improvements to support comparison of alternative solutions and provide recommendations. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Certified Workday Integration Consultant with minimum of 4 years industry experience, preferably in one / more of the following + Workday Integration + Workday Studio + Workday Cloud Connect for Third Party Payroll / Benefits + Hands on experience in building and supporting integrations from / to Workday on the below areas: + Web Services + XSLT / document transformation + EIB + Core Connectors + Workday Studio + Expertise in building Custom Report by sourcing data from various Workday objects involving calculated fields and complex filter logic + Experience in working with internal and external applications / vendors around + Identity / Access management integrations + Benefit integrations + Payroll integrations + Ability to coordinate with HR Lines of Business for requirements gathering, solutioning and coordination with vendor / external partners + Experience any Programming Language such as Java 1. Bachelor’s degree in Information Technology-related field, or equivalent education and related training 2. Ten years of experience and high proficiency with the following information technologies: Information security best practices IT performance/scalability principles Relational database technologies Principles of a service oriented architecture Mainframe, distributed, Web, and/or networking technologies Design tools and techniques Application development methodologies Technology testing and change implementation best practices 3. Excellent verbal and written communication skills 4. Strong collaborative and consultative skills 5. Ability to work independently or as a member of a team 6. Ability to lead, direct and train teams of Developers and Systems Analysts OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting Constantly (More than 50% of the time) Standing Occasionally (Less than 25% of the time) Walking Occasionally (Less than 25% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Minimal and up to 10% **General Description of Available Benefits for Eligible Employees of TIH Insurance:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site (https://tihinsurance.com/careers) . Depending on the position and division, this job may also be eligible for TIH’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace._** EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf) Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence. Why CRC Group? • Growth: Advance your career with our learning and leadership development programs. • Innovation: Work in a forward-thinking environment that values new ideas. • Community: Be part of a supportive team that celebrates success together. • Benefits: Enjoy competitive compensation, health benefits, and retirement plans. Who We’re Looking For We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.