Seattle, WA, US
22 days ago
Systems Engineer, EC2 Gateway Networking
EC2 Gateway Networking builds and operates some of the most advanced networks on the planet; we are the backbone for companies of all sizes, delivered by our global software defined network.

One of the toughest challenges at our mega-scale is managing an ever growing number of physical devices in a robust and automated fashion. Our customers demand and expect a network that is always available and redundant. As AWS continues its exponential growth, EC2 Gateway Networking needs your help to manage the growing physical footprint. This involves automating fleet lifecycle management, making intelligent decisions based on a rich set of metrics emitted by the fleet and providing insight into conditions on the ground at scale.

In EC2 Gateway Networking, you will observe the inner workings of Amazon's EC2 Network. You’ll see how a customer obsessed IP network is managed. You’ll become an expert in our platform, and drive the advancement of our technologies to deliver delight to our customers.

If you are a System Engineer with a strong background in open source development and a passion for analyzing and automating fleets at scale, then this is your opportunity to own major deliverables and all aspects of the development cycle: scoping, design, implementation, and testing. You will be encouraged to exercise your judgment in proactively determining and recommending the best features, designs, and support models based on business objectives, timelines, and resource constraints.

Key job responsibilities
A System Engineer on the team is expected to operate autonomously, deliver projects that have scope at the team level and are starting to interact with other teams. They seek guidance from their manager, Sr. Engineers, or Principal Engineers when facing trade-off decisions. They mentor new team members on how the team’s services are constructed and operate. They help guide and influence the team by providing feedback during operations reviews and they influence their manager by contributing during backlog reviews and planning meetings. They solve difficult technical problems that require understanding the team’s software and weigh trade-offs to deliver solutions that are logical, testable and maintainable.

A day in the life
A typical day for this role will include performing root cause analysis on internal network appliances and coming up with proposals on how to prevent recurrence, maintaining network health, reviewing code of other members on the team, contributing code to existing tooling, providing project updates to leadership and other team members and developing estimates for upcoming deliverables.

This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.

About the team
We are a team of passionate software and system engineers building and maintaining mission critical, high scale and high performance software defined networking systems that underpin AWS Virtual Private Cloud (VPC) and enable the magic of elastic networking. We work hard and have fun doing so with weekly happy hour events. We work as a cohesive team solving problems and innovating to delight our customers together.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
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