What You'll Do About the Role Our ideal Systems Engineer is detail-oriented, possesses strong written and verbal communication skills, and has a strong track record in modern systems engineering and infrastructure as code (IAC). The candidate should have extensive technical expertise across AWS, Azure, or GCP compute platforms. Responsibilities: Provide engineering and administration of Windows and Linux virtual servers. Monitor, maintain, support, and optimize all operating systems and infrastructure systems’ performance to identify, resolve, and communicate issues. Deploy security remediation steps to protect against vulnerabilities identified by the Information Security team. Automate processes to solve problems efficiently and demonstrate the ability to write IAC using Terraform, with familiarity in version control systems such as GitLab. Discover opportunities for implementing and maturing cloud compute technology. Interact with peers, leadership, and customers on a global scale. Respond to incidents and service outages to restore service interruptions in a timely manner. Maintain documentation libraries, capturing business processes, creating storyboards, and developing training materials. Produce metrics on usage statistics and measure end-user experience. What You'll Need to be Successful What You'll Need to Be Successful: BE/BTech degree in Engineering or a related technical field, or equivalent practical systems engineering experience, with a minimum of 7-10 years of experience. Comfortable managing technology solutions for a large-scale global environment. Hands-on experience with developing infrastructure as code (IAC) solutions and deploying on cloud-based hosting providers. Familiarity working in an agile environment within Atlassian Jira. Strong understanding of networking, telephony, DNS, and ITIL concepts and topology. Knowledge of when high availability and disaster recovery are required. Experience with Terraform, PowerShell, and Ansible. About the Team About the Team The Avalara Global Infrastructure Team builds and maintains all of Avalara's corporate infrastructure. We are instrumental in engineering technical solutions to meet business objectives. We enable the people and technology that keep collaboration and communications occurring throughout Avalara’s global operations. This position may qualify for remote work. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Flexible hybrid working We support hybrid work and flexible schedules for our employees. Learn more about our benefits by region here: https://careers.avalara.com/ About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. EEO Statement We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.