BASIC FUNCTIONS:

Responsible for Windows Virtual and Windows OS/Automation information technology, risk assessment, development,

design and validation of emerging and/or improved infrastructure technologies and services enabling business goals and requirements for
transition to global operations.
Provide (third) level support to ensure functional and operational integrity of Data Center technical services used throughout RELX and their
subsidiaries in support of business products and infrastructure services for all RELX internal and external customers. Scope includes the
infrastructure support of Windows, and similar IT platforms.

QUALIFICATIONS:

5+ years of Systems Engineering experienceA bachelor’s degree holder

Technical Qualifications:

Experience of Windows infrastructure.Experience in VMware Management.Window OS installation and troubleshooting.Experience in virtual server environments.

Soft Skills

Strong critical thinking skills.Good oral and written communication skills.

Good to have:

Experience in scripts automationUnderstanding of Cloud implementationExperience with SFTP (Secure File Transfer Protocol)Experience in Defender A/V (Antivirus)Experience in Credential Guard Experience in MECM (Microsoft Endpoint Configuration Manager) Patching Process

ACCOUNTABILITIES:

Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization, etc.Install program products and system componentsDemonstrate thorough understanding of all system components and of program products assigned to support.Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems and Windows infrastructure).Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, and Windows/Virtual infrastructure).

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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