System Engineer III

Want to join an engineering team that builds and supports all our IT services?

Motivated by seeing your work impact product delivery and customer outcomes?

About the Team:

The IT Operations team at Reed Exhibitions is responsible for managing an array of tasks that address the company's diverse technological requirements.

About Role:

This role is responsible for the technical support and management of Splunk within our Global Technology Operations Team. The position functions as a Splunk Administrator within Global Technology and offers technical assistance to application users and technical support teams.

Responsibilities:

Creating and managing quality queries, dashboards, custom views, saved searches, and alerts for internal technical operations teams and business application owners.Developing and maintaining automation scripts for security operations using common scripting languages such as Python, Bash, or PowerShell.

Qualifications:

2+ years of Technical Support Specialist experience2-year technical degree + Bachelor’s degree requiredA+ Certification or other technology certifications a plus

Required skills:

Understanding of Data Flows & ReportingProven knowledge of ITSM tools & processes, Integrations, Project Management ToolsAdvanced knowledge in multiplatform environments and data flowsProven ability & understanding of an array of Application Technologies (Cloud/SaaS/On-Prem/Legacy).Ability and willingness to learn and adapt to new technologiesBasic knowledge of OS, virtual machine, infrastructure, and database management

Desirable skills:

Knowledge of Splunk Cloud and Splunk ObservabilityExperience with cloud platforms, particularly AWS, and familiarity with their security features

Support skills:

Experience leading teams to troubleshoot complex project issuesSkilled in technical writing and SOP developmentKnowledge of operating procedures creation and updatesAbility to understand and manage system processesFamiliar with IT environments and business needsProficient in backup and recovery proceduresStrong organizational, project planning, time management, and change management skillsCoordinate with development, support groups, and vendors; escalate issues as neededAdapt to new technologies and assist others in doing so

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional daysHealth screening, eye care vouchers and private medical benefitsWellbeing programsLife assuranceAccess to a competitive contributory pension schemeSave As You Earn share option schemeTravel Season ticket loanElectric Vehicle SchemeOptional Dental InsuranceMaternity, paternity and shared parental leaveEmployee Assistance ProgrammeAccess to emergency care for both the elderly and childrenRECARES days, giving you time to support the charities and causes that matter to youAccess to employee resource groups with dedicated time to volunteerAccess to extensive learning and development resourcesAccess to employee discounts scheme via Perks at Work

About the Business

Reed Exhibitions is a global leader in organizing trade shows, exhibitions, and events. With decades of history, it has been pivotal in connecting businesses and industries to promote innovation, networking, and growth. This document examines the company's background, major exhibitions, and its worldwide impact on various industries.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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