Network SRE Resolution is responsible for

    Maintaining and supporting the Goldman Sachs global network infrastructure. Troubleshooting, resolving incidents, providing RCA and recommendation to clients Engage and work with multiple carriers and hardware vendors.  Execute break fix changes to remediate hardware failure to normalize the environment Complete ownership of remediation/Mitigation of Sev1, Sev2 and Critical Sev3 incidents and client escalations.

Job Description

Production Support   Monitor the health and performance of the global network infrastructure composed of routers, switches, firewalls, wireless, proxies, VPNs, load balancers, IPS/IDS systems. Take out the link/circuit/device from production, resolve the underlying issue and re-introduce it back under the maintenance window. Engage with carriers and vendors to troubleshoot issues and escalate complex situations to leads. Diagnose and resolve network issues, including hardware failures, configuration errors, and connectivity problems. Implement break-fix solutions to minimize downtime and impact to the environment. Own resolution of Sev3 incidents. Cultivate deep understanding of core network principles to maintain a stable and secure global network. Possess knowledge of network equipment like routers, switches, firewalls, proxies, VPNs, load balancers, IPS/IDS systems. Collaboration and Communication   Partner with other engineering teams on technical discussions to diagnose and resolve connectivity issues. RMA the failed devices/hardware with Vendors and in co-ordination with DCS and application teams replace it with faulty device. Provide technical guidance and mentor junior or new team members on processes. Utilize a broad range of networking technologies and protocols, including TCP/IP, network management tools, Pcap Analysis, Fidler Basic Qualification   Bachelor’s degree in computer science, Networking, or a related field. Minimum 4+ years of experience in network engineering. Proven experience in troubleshooting and resolving complex network issues using like Wireshark, Fidler, Splunk etc. In-depth understanding of core network principles, routing protocols, and network security concepts. Experience managing network equipment from leading vendors like Cisco, Juniper, Broadcom, Citrix, Palo Alto, and Zscaler (or similar). Excellent communication, collaboration, and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Strong analytical and critical thinking skills. A passion for continuous learning and staying up-to-date with the latest networking technologies. This job requires individual to work on one or both weekends (Saturday & Sunday) as part of the shift assignment. Experience working in ITIL framework.

Additional Qualification

 

Experience working in the finance industry and an enterprise network. Experience automating Network functions is a plus.