OVERVIEW

The Systems Manager is responsible for overseeing and managing the companys enterprise-level systems strategy. Their primary role is to ensure that their assigned systems are operating efficiently, securely and effectively to support the manufactured housing, recreational vehicle, accounting/financial, and miscellaneous ancillary business objectives.

JOB DUTIESDevelops and implements strategic system roadmap and initiatives to align with Suns goals and objectivesPartners with business leaders across Sun to inform and gain buy-in on the system vision, strategy, features, budgets, and prioritiesStays informed of and has an understanding of high-level business processes performed at Sun across the various systems within the enterprise technology architectureOversees installations, configurations, and implementations on assigned systemsMonitors and ensures assigned systems' availability, performance, and security, promptly resolving any issues or business disruptions that may ariseConducts regular system assessments and participate in security audits to identify vulnerabilities, risks, and areas for improvement and work to implement appropriate measures to mitigate themDevelops and maintains system documentation, including operating and support procedures, configurations, and technical specificationsLeads required upgrades and enhancements to the assigned systemCollaborates with external vendor partners and cross-functional internal team members to gather requirements, analyze needs, design, and implement appropriate system solutionsOversees any acquisition, disposition, and conversion tasks related to assigned systemsManages relationships with external vendor partners and technology teams for assigned systemsMaintains accurate system records, establishes contacts and effective support procedures, contract details, and manages key system datesStays abreast of emerging tech trends and best practices, recommend system enhancements, and drive the adoption strategyOther tasks as assigned

REQUIREMENTS Bachelor's Degree in information technology or related field (Required)5 years experience in product ownership, system administration, or system support role3 years experience in enterprise systems management, including the design, implementation, and mainDemonstrated ability to manage multiple competing prioritiesExcellent written and verbal communication skillsAbility to think creatively to solve customer requests using configurationStrong negotiation, presentation, and reporting skillsHighly organized with strong attention to detailAdvanced proficiency in Microsoft Office Suite and Microsoft VisioDemonstrated ability to take initiative and embrace changeKnowledge of configuration and support best practices and methodologiesSolid understanding of IT security principles and practices, including access controls, data protection, and compliance requirementsStrong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholdersExcellent analytical and problem-solving abilities, with attention to detail and a commitment to delivering high-quality solutions

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family Comprehensive Dental and Vision Plans On-Site Fitness Center with Free Personal Training & Group Fitness Classes Voluntary Health and Dependent Care Reimbursement Accounts Life, Accidental Death & Dismemberment Insurance and Dependent Life Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

 

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