Olgoonik is an Equal Opportunity Employer - EEO, including disability/vets

Olgoonik is a strong family of professional contracting companies established to create benefits for our Alaska Native shareholders and fueled by the belief that to do so our operations must remain of the highest quality, our employees qualified and principled, and our commitment to safety and every client’s mission unconditional.

From our roots in Alaska’s Arctic to our operations in South America, Europe, Asia, Africa and the Middle East, our experienced and dependable workforce consistently delivers results through a sharp combination of innovation and practicality.

Systems Operations Administrator III

Overview:

The Systems Operations Administrator reports to the Systems Operations Program Manager and performs specialized systems administrative functions in support of an enterprise integrated security management system and provides customer support services to system users, employees, and visitors.

Primary Responsibilities:

Process applicants for ID cardsProcess ID card applicationsPerform quality control checksProcess access control requestsPrepare custom system generated reportsPrepare advance status reportsProvide advance level customer service supportProvide advance trainingUpdate filesIdentify and resolve complex ID card problemsIdentify and resolve moderately access control problemsPerforms advance programming tasks in the integrated security management system Provides limited supervision and oversight of contract personnelPlans, organizes, and implements tasks for special projectsDevelops draft standard operating proceduresPrepares status briefs for USG supervisors

Supervisory Responsibilities:

Provides limited supervision and oversight of contract personnel

Education and/or Experience:

High School Diploma

 3 Years of general customer service experience

 3 Years of clerical and data entry experience or 2 Years of college coursework (60 credit hours)

 2 Years of operating / programming integrated security management systems experience.

Knowledge, Skills, and Abilities:

Advanced working knowledge of Microsoft Windows Applications/ProgramsGood typing skills (30 WPM)Outstanding oral and written communication skillsOutstanding problem solving skillsAbility to follow oral and written instructionsAbility to perform work with no supervisionAbility to establish and maintain effective working relationshipsBusiness casual attire

Certificates, Licenses, Registrations:

None required

Security Clearance:

Secret clearance with ability to obtain a Top Secret/SCI clearanceMust be a U.S. Citizen

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.

Work Environment:

General office environment.

 

Additional Details: Subsidiary: Olgoonik Solutions, LLC FLSA: Non-Exempt Requisition Nbr: 2014503 Olgoonik is an Equal Opportunity Employer - EEO, including disability/vets

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or status as a protected veteran.  As an Alaska Native Corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.  

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