Systems Program Director Hybrid (Children and Families Program Director 1) Recruitment # 250423-1943MP-001 Location Middletown, CT Norwich, CT Windham, CT Date Opened 4/25/2025 12:00:00 AM Salary $106,755 - $145,565/year Job Type Open to Agency Employees Close Date 5/2/2025 11:59:00 PM Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits) + + + + Introduction Do you have experience directing administrative support and program services? Are you passionate about developing and ensuring high quality services to families and children involved in the Child Welfare system? If so, we invite you to join our team! At the State of Connecticut (https://portal.ct.gov/) , Depar t ment of Children and Famil ies ( DCF (https://portal.ct.gov/dcf) ) , we are currently recruiting qualified individuals to join our team as a Systems Program Director ( Children and Families Program Director 1 (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=1943MP&R1=&R3=) ). This is an exciting career opportunity for an innovative, forward-thinking and experienced procurement professional with a clinical background! What We Can Offer You: + Visit our new State Employee Benefits Overview page! + The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 (https://portal.ct.gov/DAS/Press-Room/Press-Releases/2023/Forbes-State-of-CT-Ranked) - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule + P rofessional growth and development opportunitie s + A healthy work/life balance to all employees Position Highlights: + You will represent the DCF Systems' Division in Region 3: Middletown, Norwich and Windham (Willimantic), which will require statewide travel + The work location can be in the Middletown, Norwich or Willimantic office + Full-time, 40 hours per week, first shift + Schedule: Monday through Friday, 8:00am to 5:00pm, with one hour meal break Your role as our Systems Program Director Job duties include, but are not limited to: + Work in collaboration with the Region 3 leadership team, and Central Office Division to ensure proper oversight, management and utilization of contracts and service system issues. + Serve as the liaison for the Region 3 network of service providers to help troubleshoot issues, monitor performance of services and ensure we support service matches that align with families' needs. + Develop relationships to support regular communication with local providers and community partners to ensure the sharing of information with DCF and resolve questions or issues that arise. + Provide support and assistance to Region 3 Enhanced Service Coordinator and other staff designated with gatekeeping functions. + Serve as a member on Regional teams responsible for reviewing request for proposals and making recommendations to the Division of Contract Management. + Provide support to Region 3 Regional Advisory Council, Network of Care and other community collaboratives, and assist co-chairs with planning. + Provider administrative oversight to Beacon Health Options (Network of Care Manager) and FAVOR (Family Systems Manager) to ensure consumer engagement/involvement in DCF initiatives. About Us: Our Mission Statement is Caring, Healing and Teaching -Partnering with children, families and communities to build hope and create opportunities. We believe that: Children and adolescents with serious emotional disorders can lead productive and satisfying lives. Children, youth, and their families have the right and responsibility to participate in their treatment. NO child will be refused treatment based on their ability to pay for services. Our services work best when integrated with community care. We hope you take this opportunity to continue your career with us and make a difference! We hope you take this chance to continue your career with us! Selection Plan In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en\_US) for additional support throughout the recruitment process. BEFORE YOU APPLY: + Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. + Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. + Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. + Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. + Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. + Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. + Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). + Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! + Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. + The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. + Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at Ethan.Ives@ct.gov . Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Department of Children and Families this class is accountable for directing administrative support and/or program services. EXAMPLES OF DUTIES + Directs staff and operations of the assigned area of responsibility; + Coordinates, plans and manages program activities; + Formulates program goals and objectives; + Develops or assists in development of related policy; + Interprets and administers pertinent laws; + Evaluates staff; + Develops and monitors budgets for specific program or administrative areas; + Maintains contact with individuals and organizations within and outside of agency which impact on area or program activities; + Assists in directing and coordinating allocation of staff and resources to maintain service delivery system or program; + Manages systems and/or programs to ensure compliance with federal, state and department mandates; + Identifies training and development needs of staff; + Speaks before professional and lay groups; + Represents Commissioner in community and public relations activities within area as assigned; + Prepares and/or analyzes management reports including reports detailing area activities, program operations and client statistics; + Evaluates programs and professional social work services provided to children and families; + Identifies needs of children and families for purposes of determining available community resources; + Reviews work of assigned areas for general efficiency and effectiveness with target client populations; + Leads the recruitment and hiring of staff, including outreach, interview and selection; + Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY + Considerable knowledge of relevant state and federal laws, statutes and regulations; + Knowledge of + and ability to apply management principles and practices; + standards of practice and administration of programs dealing with children and youth; + impact of cultural issues on service delivery and staff relationships; + Considerable + interpersonal skills; + oral and written communication skills. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Nine (9) years of professional experience in the field of child welfare programs, children's protective services, foster services, adoption or social and human services. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE Two (2) years of the General Experience must have been in a managerial or supervisory capacity with responsibility for planning, development, implementation or supervision of administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice. NOTE: For state employees this experience is interpreted at the level of a Children and Families Program Supervisor. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED + College education may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. + A Master's degree or other advanced degree in the behavioral sciences, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience. NOTE: Closely related fields are child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy. PREFERRED QUALIFICATIONS + Experience using PIE (Provider information Exchange), ROM, LINK, Excel, and other reporting platforms to review, collect and analyze data and produce reports + Experience working collaboratively on quality improvement initiatives/ projects that improve outcomes for children and families + Experience providing training and/or presentations to large groups including community partners, providers and agency staff + Experience interpreting agency operations, DCF's service array, provider engagement and contracts + Experience partnering with Fiscal to monitor/analyze spending/service issues and trends SPECIAL REQUIREMENTS + Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license. + Incumbents in this class may be required to travel. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online