Have clear understanding of Objectives & KPIs applicable to his/her position
Create considerable impact on the management of the Supply Chain businesses processes and procedures by achieving KPIs.
100 % Accuracy of Daily, Weekly and Monthly Deliverables.
99% On time sending of Daily, Weekly and Monthly Deliverables.
Zero Customer Feedback/ Zero Customer Claim (P&G CTLM and KAM's)
99 % Complete VFR Report Consolidation for total MR and Distributor Channels.
99% Availability of Historical Service Reports for all P&G Customers.
Zero Delayed compliance on Urgent reports/ data request's.
100 % Implementation of CTLM-LOA DMS
100% Complete Preparation of Work Instruction on each CTLM Process.

Maintains/ Secure customer confidence and protects operation by keeping information confidential.
*DHL Spoc for Service reports needed by CTLM P&G CTLM/ KAM
*Value Fill Rate Reports Consolidation of P&G Customers
*Ensure P&G Service Score Availability of customer on Weekly/Monthly/Historical data reference.
*Consolidate P&G Customers Unserved Issues/ Top Cuts per reason.
*Downloading Customer Invoice
*Customer Daily Shipments + Orders Tracking
*Provide Customer Pending Shipments
*Consolidation and Manual PO encoding summary and LEAP report/ Advance Cuts
*Customer Order Processing
*Running of Customer ACV Summary/PTD and Inventory Reservation
Total Monthly Shipments (GIV/ASEAN)
*Creation of RMA
*Uploading Customers SKU request for Inventory Reservation
*Direct connect with P&G CTLM / KAM and customer to discuss and close action steps pertaining to above scope of work.

Knowledgeable in MS Excel and SAP