**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.. **Your role and responsibilities** As a Systems Support Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients systems. You will have the opportunity to apply your hardware knowledge and experience using the latest tools and technologies. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * Some knowledge or experience with any of the following: * Operating Systems like Windows, Linux * General networking and infrastructure fundamentals * Server or Storage Management **Preferred technical and professional experience** None