Job Title: Systems Support Technician Location: Corpus Christi, TX  Compensation: $27.14 + ($4.22 in Health & Welfare Coverage) Employment: Full-time Immediate Need Must be able to obtain Public Trust Clearance - (above 600 Credit score, no criminal history, no back taxes owed, no outstanding debts) Responsibilities/Duties - This position provides troubleshooting assistance and problem resolution for computer systems in a variety of environments. Such assistance and resolution is provided for personal computers, servers and Local Area Networks (LANs). + The specialist provides support to distributed PC/networking environment including installation, testing, + repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers and other computer peripherals. + Support responsibilities include software installation, and configurations. + This specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. + Job duties require the specialist to install and test personal computers, printers, and other peripherals, configure operating system, and other application software programs. + In this position, the incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.  Qualifications  + Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. + Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. + Prior experience in automated litigation support preferred. + Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government’s word processing, spreadsheet, and email systems. + Excellent oral and written communications skills required. + Pleasant telephone manner important. + Undergraduate degree valued. Powered by JazzHR