As a Table Games Supervisor, you’ll dive into the thrilling world of gaming. You’ll be at the heart of the action, skillfully managing gameplay and keeping a keen eye on every exciting moment.

Let’s make every moment unforgettable! 

Provides superior guest service and develops quality players through personal interaction and relationship marketing. Ensures that all table games employees are providing optimum service to all guests at all times. Assures the technical proficiency of all table games employees through development and effective training.  Provides direction, guidance and supervision to all employees in the table games department creating an atmosphere which is conducive to a quality work life for the employee. Possesses knowledge of the Illinois Gaming rules and regulations including Currency Transaction Reporting and implements the same. Observes and analyzes the integrity of all table games activity. Mediates and solves problems for guests and employees. Supervises the appropriate issuance of credit and player tracking, maintains table games bankroll, prepares periodic reports, performance appraisals and responds to customer inquires. Responsible for building a rapport and coordinating daily functions with support service departments. Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures Completes all other duties as assigned.

REQUIREMENTS:

High School Diploma or equivalent required Have a minimum of 3 years Supervisory experience preferred Must have broad knowledge of casino rules, regulations, and procedures, including good game security. Must be guest service oriented, with excellent employee relation skills. Must be able to get along with co-workers and work as a team. Excellent leadership, motivational, and development skills. Must be flexible in schedule to include nights, Holidays, and weekends. Must pass SuperLap. Internal candidates must meet Harrah’s Joliet transfer eligibility requirements.

JOB DEMANDS:

Must be able to lift up to 50lbs. and frequently lift and/or carry objects weighting up to 25lbs.  Position requires 30% standing, 60% walking, 10% sitting. Requires some pushing & reaching overhead; frequent kneeling & climbing; very frequent bending, twisting and stooping.  Must be able to maneuver around the casino and other areas. Position requires manual dexterity to handle and collect cards and chips.  Must be able to work in a fast paced, stressful environment. Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.  Must be able to respond to touch, speech, smell, aural and visual cues.  Must be able to work in a fast-paced environment involving constant internal and external customer contact.  Must be able to walk and be on feet for long periods of time.  Auditory range must include immediate environment, clear vision for near and medium distances, as well as, good peripheral vision.

Compensation & Benefits: 

$28.50 per hour  Employment Type – Full Time

Benefits Package: 

Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being Life and Disability Insurance to provide financial security in unexpected situations 401(k) retirement plan to help you save for the future. Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs Education Assistance program to support your professional development and continuous learning Exclusive Team Member Discounts as a recognition of your valuable contribution to the team

Please be aware that the schedule may change depending on the business's operational needs, so flexibility is crucial. Shifts are assigned based on three factors: gaming knowledge, tenure in the current position, and the most recent evaluation score. There is no guarantee that you will receive your preferred schedule, as shifts are bid out frequently.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).

Caesars Entertainment, Inc. is committed to being an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act, Caesars may provide reasonable accommodations to qualified individuals and encourage both prospective and current employees to discuss potential accommodations with the employer. 

The ethos of our Caesars family is guided by our Mission, Vision, and Values. We take immense pride in embodying these values: Together, We Win, All In On Service, and Blaze the Trail, each and every day. Our mission is to "Create the Extraordinary." Our vision focuses on "Creating spectacular worlds that immerse, inspire, and connect you. We do not perform magic; we create it with excellence. #WeAreCaesars." Should you wish to contribute to the creation of magic, we invite you to explore our dynamic and distinctive career opportunities. 

As part of the onboarding process for new hires, candidates must obtain an Illinois gaming license and undergo a comprehensive background check. Furthermore, pre-employment drug testing is compulsory for certain positions. The Company is dedicated to equal opportunity and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic