JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Primary responsibilities:

Provide governance and management of our tail spend solution.  

Accountable for the tail spend provider performance and providing necessary oversight to our provider of sourcing services – savings delivery, KPI, SLAs, etc.

Accountable for delivering savings targets

Engage internal clients to identify and implement recommended changes and enhancements to improve user experience

Manage and mitigate risks associated with the tail spend provider relationship while strategically driving the vendor’s performance and identifying cost savings opportunities

Oversee the transition of services to tail spend solution partner and ongoing relationship management

Manage and mitigate risks associated with the tail spend solution while strategically driving the vendor’s performance and identifying cost savings opportunities

Interface and influence various senior level stakeholders and leaders within the organization

Maintain deep expertise of operations that are being outsourced to the tail spend provider and develop effective solutions to both operational and contractual problems

Oversee the coordination and incorporation of category strategies and playbooks in partnership with Sourcing and Procurement teams and tail spend solution

Build and maintain excellent relationships with internal clients and colleagues at all levels.

Point of escalation and business / provider liaison for issues

The Tail Spend Sourcing Program Manager will collaborate closely with the Category Strategy Leads, Site/Regional Procurement and Purchase-Pay-Pay Shared Services colleagues to enable an end-to-end procurement process

Required Experience:

Bachelor’s Degree required, preferably in a technical major or business concentration

5 years indirect sourcing, procurement or category management

Global / regional work experience across multiple category teams, site procurement and P2P shared services

Highly proficient in analytics, negotiations, program management and communications

Preferred Experience:

5+ years of tail spend management expertise

5+ years working at a firm that provides Tail Spend solution

Vendor management

Procurement Operations / P2P

MBA

Location

UK/London

Remote

Skills:

Strong influencing and persuasion skills

Effective change management skills

Process Creation

Supplier Management

Vendor Negotiation

Supplier Evaluation

Contract Review

Supplier Relationship Management

Indirect Purchasing

Global Sourcing

Category Management

Business Requirements

Relationship management

Business Process Outsourcing

Tail Spend

#LI-HH3

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.