Job Title

Talent Acquisition Coordinator

Job Description Summary

Job Description

The Talent Acquisition Coordinator is responsible for one or more of the following:

Talent Acquisition Coordinator in large and complex organization supporting US Employee baseResponsible to provide Shared Services Tier 1 level support to include 15,000 employee baseRespond to questions regarding standard hiring and onboarding practices, procedures and tools to assist employees.Collaborate and liaise with various stakeholders and HR Centers of ExcellenceProvide guidance and support hiring and onboarding transactions in HRIS systems (Workday) via Manager or Employee self-service (MSS, ESS)Maintain documentation and reporting within HRIS and HR Case Management toolMeet standard Service Level Agreements (SLA’s)Create/edit written communications, reports, or other items on a daily basisProvide high-level customer service to all internal and external clients across all levels and business lines (including Brokerage)Communicate successfully using multiple types of technology – email, phone, messaging, etc.Administer Talent Admin processes including Interview Scheduling, Background Check, Purchase Order etc.Ensure proper compliance with DOL, EEOC, and Wage and Hour provisions to include entry and maintenance of employee records and required labor law postingsMaintain direct ownership of tasks/projectsMaintain confidential department records and office files in accordance with internal company proceduresPerform all the duties of the Talent Acquisition Coordinator but under limited supervision for routine situations.Advise on tier two cases that are not routine and require experience and analysis to solvePerform self-directed work on a regular basis, with a focus on gaining exposure to more of the complex tasks within HR ServicesContribute to project-specific work; work may be moderately complex  Regularly advise and solve problems that are routine in nature, as well as those requiring interpretation or deviation from standard procedures.Communicate information that requires some explanation or interpretation.Help maintain documentation and guidelines to establish standards and procedures for handling employee questions

JOB REQUIREMENTS & QUALIFICATIONSAssociate Degree (Bachelor Degree preferred)2+ years of professional or related experience with demonstrated ability to handle sensitive employment information (or any similar combination of education and experience)2+ years of experience Talent Acquisition Coordinator roleExperience with WorkdayStrong customer service skillsExcel working in a very fast paced environmentOrganized; detail oriented; versatileDemonstrates self-direction and ability to work under moderate supervisionDemonstrates ability to be a leader among peers, through mentoring and training new HR AdvisorsProven critical thinking and problem-solving skillsExceptional interpersonal skillsDemonstrates strong verbal/written communication skillsDemonstrates sense of urgency, prioritization, flexibility, and adaptabilityProven record of excellent internal and external customer serviceAbility to work independently and demonstrate ownership of job tasks

JOB PHYSICAL REQUIREMENTS

Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a dayRegularly required to talk, hear, and use hands and fingers to write and typeAbility to speak clearly and communicate information and ideas both orally and in writingAbility to read and understand information and ideas presented orally and in writingRegularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays