Remote, OR, 97458, USA
17 hours ago
Talent Acquisition Coordinator
The Talent Acquisition Coordinator (TAC) plays a crucial role in the onboarding of caregivers for Family Resource Home Care. The TAC is responsible for efficiently onboarding a high volume of caregivers, typically ranging from 20 to 40 per week. This role is pivotal in ensuring that caregivers are well-prepared for their orientation, fostering clear communication with recruiters and branch staff, and contributing to the success of our caregiving team. This is a remote position. Only candidates who live in Pacific Time Zone will be considered. The best-fit candidate will be an efficient learner who retains new information well and adapts quickly to constant changes in their workflow. The TAC position manages a multi-step process from accepted offer to post-orientation. Candidate must have experience in onboarding or a similar role that requires meticulous attention to detail, managing a high-volume workload, organizing a spreadsheet that tracks progress/statuses, and experience in multiple software/systems. Key Job Duties Caregiver Onboarding + Coordinate and execute the onboarding process for new caregivers, ensuring that welcome email, required documentation, background checks, and tasks are completed accurately and on time. + Provide caregivers with all necessary information and materials to prepare them for their orientation + Answer caregiver inquiries and provide support throughout the onboarding process Communication and Collaboration + Collaborate closely with recruiters to obtain all required information and documentation from the interviewing process + Maintain clear and consistent communication with branches and recruiters to keep them informed about the status of caregiver onboarding + Address any issues or challenges in the onboarding process promptly and effectively Orientation Support + Provide day-of update to branch partners regarding caregiver onboarding status and those cleared to attend orientation + Remain available to branch partners during day of orientation to answer questions about outstanding onboarding tasks and convert new hire to employee upon arrival to orientation Compliance and Documentation + Ensure that all caregivers' files are complete and in compliance with company policies and regulatory requirements + Add applicable certifications, evaluation due dates, and licenses to caregiver profiles to ensure accurate compliance reporting Process Improvement + Continuously identify opportunities to streamline and improve the caregiver onboarding process + Suggest and implement enhancements to ensure a smooth and efficient experience for caregivers Qualifications & Requirements + Proven experience in high volume (30+ hires per week) talent acquisition or onboarding; healthcare field preferred + Strong organizational skills with the ability to manage multiple tasks, deadlines, and systems at once + Excellent communication and interpersonal skills, with an emphasis on teamwork and collaboration + Familiarity with compliance and regulatory requirements in the healthcare or home care industry is a plus + Proficiency in using HR software and systems for tracking and maintaining caregiver information + Moderate level proficiency in Microsoft Excel or Google Sheets + High school diploma or equivalent required. A bachelor's degree in human resources, business administration, or a related field is preferred + Ability to pass background and reference checks What We Offer + Weekly pay! + Medical, Dental, Vision and Prescription benefit options + 15 days of PTO + 11 paid holidays + Full remote home setup + Internal growth opportunities + Employee Assistance Program The pay range for this position is $19-21/hr based on experience. This is a full time, 40 hour/week position that offers full benefits. Family Resource Home Care is an equal opportunity employer.
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