Job Title: Talent Connect - Specialist, Renewal Sales Job Description **You Have:** + 2+ years of experience working in a customer service or sales capacity + Prior success in achievement of personal and team sales quota/goals + Experience in high-volume calling + Experience learning new technology and data + Problem solving skills + Excellent knowledge of MS Office programs + Experience working with Salesforce.com or similar CRM + Experience or willingness to work from home **You will:** + Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities. + Provide accurate weekly/ monthly/ quarterly sales forecast + Mastery of product knowledge and technical understanding of services to assess client requirements + Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage + Manage external competitive pressures and handle objections to retain customers or win new customers + Manage high volume of customer contacts through phone and email each day – majority of communication is outbound + Work with your team and management to provide a professional experience during all interactions with customers and prospects + Maintain the customer management system (CRM) to ensure all relevant data is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts. **Our Benefits/Perks:** + Health Insurance with Dental Coverage for Employees + Bereavement Leave + Life Insurance + Group Personal Accident Program + Employee Assistance Program + Wellness Incentive Program + Learning and Development Programs **Virtual First** Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director Location: PHL Makati City - Ayala North Exchange Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**