Implement Accident & Health (A&H) underwriting business strategy by assisting with business development and growth through building relationships within assigned areas and applying sound decision making to underwrite business that contributes to a profitable portfolio. Responsibilities include new business production, renewal retention and the overall profitability of assigned book of business. This role is critical for driving territory results for A&H
Primary Responsibilities
• Review, evaluate, and price moderately complex underwriting business by applying sound underwriting judgment and adhering to company policy and state regulations within established authority
• Underwrite moderately complex insurance risks in accordance with the business plan and the personal authority to meet business objectives including negotiating rates, terms and conditions for existing and new business, managing production and issue of contract documentation, ensuring compliance with internal and external regulations and guidelines, and ensuring contribution to the business plan and objectives
• Prepare moderately complex quote work up and release within authorized parameters
• Ensure adherence to loss ratio goals
• Identify poor cases within block, achieve expected rate increase average and persistency goals
• Review, classify, evaluate, and price complex business within an established level of authority as a means to achieve department results
• Establish and maintain relationships with an assigned group of agents and customers in order to understand their needs and provide products that respond to those needs
• Coordinate medical review with Risk Management Team
• Collaboration with Policy Administration and Claims Departments when necessary
• Build relationships with internal and external customers by gathering inquiries, researching and analyzing issues, escalating problems as required to ensure understanding of A&H processes and procedures
• Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues to transfer knowledge and support the achievement of business objectives
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives
Required Qualifications
Education
Bachelor’s Degree or equivalent combination of education and work experience
Experience
7 years relevant experience
Preferred Qualifications
Experience
Underwriting experience in a high-production environment; increasing levels of responsibility
Knowledge
• Broad working knowledge of products and concepts relating to the insurance industry
• Broad working knowledge of Microsoft Office Suite
• Broad working knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
• Broad working knowledge of underwriting processes and procedures
• Broad working knowledge of laws and regulations related to area of responsibility
• Accident and Health business acumen
Skills
• Use multiple resources to gather and analyze information and use logic to underwrite risk exposures
• Use wise, astute and insightful judgment to make sound underwriting decisions
• Prioritize interests of the company and community during decision-making
• Effectively and efficiently present logic, reasoning, and analysis to others
• Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise
• Win concessions without damaging relationships
• Identify and articulate improvement opportunities and translate them into tangible business deliverables
Abilities
• Ability to analyze data and use for decision making
• Clearly and confidently convey information to a wide audience
• Show drive and initiative
• Act fairly, ethically and with integrity when decision-making
• Maintain confidentiality of private or sensitive information
• Multi-task and handle competing priorities; adapt and be flexible in a complex changing environment
• Keep an open mind, consider unique approaches and be open to change and considerable variety in the workplace
• Share knowledge and mentor others
Work environment
Travel frequency
Occasional (approximately 5-10 trips annually)
Physical demands
General office jobs
Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 pounds.
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties
Number of Openings:
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Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.