Springfield, Massachusetts, USA
4 days ago
TAP Cocktail Server - MGM Springfield

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Cocktail Server, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

STARTING PAY: $8.10 per hour


THE DAY-TO-DAY:

Take order, and serve food and drinks efficiently and accurately in work area as applicablePlace order, and garnish and serve cocktails to guestsMaintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections availableKnowledge of hotel services, features, local attractions and activities to respond to guest inquiries accuratelyPerform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficienciesResolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

THE IDEAL CANDIDATE:

Knowledge of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishesHighly motivated and energetic personalityAble to take initiative and exhibit flexibilityExcellent customer service skills as well as interpersonal skills to deal effectively with all business contactsAble to lead and mentor a team



PERKS & BENEFITS:

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree parking on and off shiftFree uniform and dry cleaning

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14048
 

Are you ready to JOIN THE SHOW? Apply today!

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