Performs a full range of payroll tax functions including balancing accounts, completing payroll tax filings, and comprehending payroll tax compliance info. Communicates expertly with Intuit employees, clients, and tax agencies to provide world class service to Intuit's client base. Applies established policies and procedures to ensure compliance with all applicable federal, state and local tax regulations and does so with expert-level efficiency and accuracy. Manually calculates tax and/or wage changes and completes applicable tax filings based on agency requirements. Supports department in a leadership capacity, providing feedback and coaching as applicable. Provides backup support to manager and team. Takes a lead role in training, quality assurance evaluation, knowledge management, tax compliance, and system or process improvements. Handles customer escalations as needed. Exemplifies Intuit’s values in all aspects of work. Works seamlessly between both in-office and home-office environments.