Job Summary: The role of Payroll Tax Analyst II is responsible for providing operational support to research and resolve payroll tax issues for both internal and external customer. Primary/ Essential Duties and Key Responsibilities: 20% • Provides the research, analysis and necessary reconciliation to respond to and resolve agency related payroll tax notices and amendments within customer service level agreements • Interacts with tax agencies, customers and other areas internal to Ultimate Software • Quickly reprioritize work in order to minimize liability exposure for both the customer and for Ultimate Software • Provide assistance to Named Tax Representatives (NTRs) as required • During quarter-end and year-end, this position may be temporarily redeployed to provide operational support to other parts of the business • Special projects and additional duties will be assigned on a regular basis Qualification: • Excellent knowledge on Tax Agency Portals with experience in dealing with agency and resolving notice related issues. • Good understanding on the TPA & POA process. • Demonstrated experience performing payroll tax reconciliations and analysis • Proficient in Excel and Word • General accounting experience • Ability to negotiate positive resolutions with customers and payroll tax agencies • Proficient working with multiple systems and tools to perform job functions • Ability to solve complex multi-state payroll tax issues • Experience working with payroll tax filing systems Interpersonal Skills: • Above average communication skills; both verbal and written • Excellent follow-up skills are required in order to be successful • Demonstrated ability to organize work • Attention to detail is a must It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.