Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at any of our Lake Mary, Fl - Schaumburg, Il - Meridian, ID - or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Description The Tax Department (Amended Returns) is relied upon by all facets of the organization, including sales, new client implementation, client support, and finance. The Tax Filing Service is responsible for Tax Deposits exceeding $40 billion annually and filing 800,000 tax returns. The Tax Specialist II role will concentrate on filing amended returns while providing input to improve the current process from end to end. Responsibilities: + Review, balance, and prepare amended tax return packages for customers. + File all amended returns, including paper, electronic upload, and manual creation. + Ability to recognize errors in help ticket requests and consult with the team, internal partners, and clients to ensure accurate amended return filing. + Actively participate in process improvement initiatives focused on increasing throughput, realizing revenue, and enhancing client experience through shortening average completion times and providing transparency in case status. + Collaborate with internal teams to strengthen processes and deliverables. + Stay up to date on the latest developments as they affect tax regulations and policies. + Communicate information related to complex taxation issues to internal partners designated to manage client relationships + Mentoring and ongoing training with team members + Manage escalated issues and be able to facilitate solutions to improve the overall client experience Requirements: + 7+ years of experience in Payroll, Accounting or Tax Compliance field + Bachelor’s Degree or equivalent experience + CPP preferred + IRS Enrolled Agent Credentials, Certified Payroll Professional or significant progress toward certification is highly desired + Previous to Payroll, Banking, or Tax Software is desirable Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. Base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. (https://px.sequoia.com/prospect/gacc-caf23ca0-0fdc-11f0-8761-139060d2fe23) This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.