Who are we?

Back Office, a Buyers Edge Platform SaaS solution, dismantles siloed restaurant technology systems, offering Accounting & Bookkeeping, Payroll, Food Cost Management, and AP Automation as a unified tech stack. Developed by restaurant owners for restaurant owners, Back Office goes beyond traditional software; it's backed by industry experts who guide operators to make faster, more informed business decisions surrounding revenue, cost of goods, labor, and compliance. Through a combination of continued education and user-friendly software, independent, multi-location, franchise, and enterprise restaurant groups gain actionable insights into their performance, empowering them to make data-based operational decisions!

This position is based out of our Littleton, CO office and the pay range for this role is $60,000 - $72,000. We are unable to offer work sponsorship for this role. 

The primary function of this role is to ensure the accurate and timely completion of indirect tax filings and payments for our restaurant customers through effective management of the offshore filing team. This position exists to bridge the operational gap between daily tax compliance tasks and the strategic objectives of maintaining regulatory adherence and customer satisfaction. Without this role, the company would face increased risks of non-compliance, inefficiencies in tax operations, and potential customer dissatisfaction due to delayed or incorrect filings.

This position contributes to the department's strategic priorities by ensuring operational excellence in tax compliance, reducing risks associated with errors or delays, and supporting the company's overall goal of delivering high-quality, reliable service to its customers.

Your impact:

Oversee Offshore Filing Team Operations: Provide leadership and direction to the offshore team responsible for completing indirect tax filings and payments for our restaurant customers. Ensure that daily tasks are executed with accuracy, efficiency, and within set deadlines, maintaining compliance with all relevant tax regulations. Quality Assurance and Performance Monitoring: Implement quality control measures to monitor the accuracy and timeliness of filings. Regularly review team performance metrics, identify areas for improvement, and take proactive steps to address any performance gaps. Provide ongoing feedback and training to team members to uphold high standards of service delivery. Process Optimization and Workflow Management: Continuously evaluate existing processes and workflows to identify opportunities for optimization. Lead efforts to streamline operations, reduce inefficiencies, and implement best practices to improve the overall effectiveness of the team. Technical Leadership for New Hires: Act as the technical lead for onboarding new team members, guiding them through the implementation phase. Provide comprehensive training on filing procedures, software tools, and compliance requirements. Ensure that new hires are fully integrated into the team and equipped with the knowledge and skills necessary to perform their duties effectively. Cross-Departmental Collaboration: Work closely with other departments, such as compliance, product, and customer support, to ensure seamless integration of the offshore team's work with overall company operations. Facilitate communication between offshore teams and onshore stakeholders to address any issues or concerns promptly. Reporting and Documentation: Maintain accurate records of filing activities, team performance, and any issues encountered. Prepare regular reports for senior management, highlighting key achievements, challenges, and areas requiring attention. Ensure all documentation is up-to-date and accessible for audit purposes.

About you:

Bachelor’s Degree preferred 2+ years with either business tax or accounting experience preferred Excellent communication, organizational, and technological proficiency. Strong problem-solving capabilities with a proactive approach. Highly analytical mindset with a keen attention to detail. Demonstrated ability to take ownership and accountability for team performance. Proven ability to manage and prioritize multiple tasks and deadlines effectively. Detail-oriented with a commitment to accuracy and precision. Dependable with a track record of consistent and reliable attendance.

 

What's in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it! 

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.