Work Location:

Houston, Texas, United States of America

Hours:

40

Line of Business:

TD Securities

Pay Detail:

$75,000 - $100,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

Department Overview

TD Securities Overview
With more than 3,500 people in 13 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and experience in the following key areas of finance:

Investment and Corporate BankingCapital MarketsInterest Rate, Currency and Derivative ProductsCommoditiesInternational Trade

Our services include the underwriting and distribution of new debt and equity issues, providing advice on strategic acquisitions and divestitures, and executing daily trading and investment needs.

Global Operations Overview
With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide ongoing support functions for TD Securities' businesses and their partners. As part of TD Securities, Global Operations professionals can learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within their role, members of Global Operations are supported in their goals of innovation, excellence and commitment to customer service.

Department Overview:

Global Trade Finance Operations International processing hub is located in Montreal with spoke locations in Vancouver, Calgary, Toronto, Houston and Singapore. We are a team of over 95 experienced professionals who offer a full range of trade products and provide world class service to our customers located all over the globe.

Job Title: TDS Operations Analyst II

English Job Accountabilities (Description)

TDS Operations Analyst II should have working knowledge and understanding business process and procedures and should be able to handle transaction lifecycle of documentary letters of credit, documentary collections and have a sound knowledge of payments with the ability to work with the general rules and guidelines set out by the International Chamber of Commerce, local/foreign statutory requirements and with adherence to TD internal policies and regulatory guidelines.Provide technical subject matter guidance to the team members and should have advanced knowledge of trade finance products and practices including ICC rules and regulations (UCP 600, ISBP 725, URC 522, ISP 98 and URDG758).Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite; adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Anti-Terrorist Financing, Business Continuity Management)Act as the primary contact for transactions and will use analytical skills, industry experience and relationship building capabilities to ensure that all transactions are completed in a manner which meets and exceeds the client expectations.Support the team by actively building operations/business services knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners.Ability to analyze, organize prioritize and manage team workflow requirements to meet multiple deadlines.May lead small scale initiatives related to team objectives and ensure timely completion.Demonstrate proven skills with strong client-focus and the ability to provide a good level of serviceAct as the point of contact for clients and front office regarding technical aspect of their Trade Finance business/products.Provide solutions in processing Trade Finance products that protect the bank as well as satisfy International Trade business of clients.Undertake the financial liability of the bank by making daily decision based on the compliance of the Trade finance instruments.Issue Trade instruments that represent Irrevocable undertaking of the bank to pay.Mitigate ML/TF Trade Finance risk by acting by their advanced and analytical AML knowledge and act as the first line of defense for detection of red flags and unusual transactions that could expose the bank to the risk of breaching AML/Sanction policies.Possess market knowledge/industry experience to handle moderate level of complexity Trade Finance transactions in different industries including different details.Represent Trade Finance department as the project lead in interaction with other businesses and in different projects.Possessing problem solving skills and attention to details with the ability to work independently with minimal supervision.Ability to execute on ad-hoc standard and non-standard processes and requests of medium to high complexity with high-risk/financial impactProvide upward feedback and analysis, developing and executing on reporting functions and/or producing consolidated or aggregated reporting as appropriateProposes process improvements and identifies areas of STP

 

English Job Requirements

3 + Years of Trade Finance Operations Experience preferably with a Financial Institution is required for this role.Bachelor's Degree in finance, International Business or other related DisciplineCDCS, CSDG certification is an asset.Working professional level knowledge of AML and ATF procedures and requirements related to Trade finance.Have a risk management and control focus with a high level of personal accountability and ownership of their role.Ability to work successfully as a member of a team and independentlyExcellent listening, conflict resolution and mediation skills required.Collaborative and relational work style with proven success in a team environment.Excellent knowledge of Microsoft Office and other programming tools is an assetHave a Clear, professional and informative communication style (oral and written) in English.Hybrid role currently minimum 2 or 3 days per week in the office

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and Clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our clients and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

The TDS Operations Analyst II will act as a cross functional process analyst, conduct research, analysis and reporting on a range of operational and service issues.  Executes on critical projects and strategic special initiatives within a defined functional area that may require broader partnership across TDS and/or other TD enterprise functions. Enhances management decision making on policies, processes, products and services based on insights generated from analytics and reporting to advance the operating model / processes and elevate service quality. Facilitates the implementation of policies/processes and/or initiatives to meet functional objectives.

Depth & Scope:

Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area (e.g., processing environment, applications, software, hardware, products)Sound level knowledge with some form of related training and/or related experience or skillsAbility to execute on standard and non-standard processes and requests of low to medium complexity with moderate to high-risk/financial impactIdentifies key operational/ reporting/process issues for own areaProvides thorough analysis and/or specialized reporting or operational/process supportRequires general understanding of the overall function and/or businesses supportedSome complexity in operational/reporting/ process and/or analysis function generally requiring a short-term focusMay lead small scale initiatives or work stream packages for assigned areaCompletes work within specifically defined parameters with guidance/ direction from management as necessaryMay provide training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions

Education & Experience:

Undergraduate degree/ college diploma3+ years relevant experienceSolid knowledge key functional areasKnowledge of products tradedKnowledge of current and emerging competitor and market trendsKnowledge of risk management environment, standards and regulationsKnowledge of project/program support, planning and implementationAbility to exercise sound judgement in making decisionsAbility to communicate effectively in both oral and written formAbility to work collaboratively and build relationshipsKnowledge of systems interfaces, payment and funding processes, compensation rules, and regulatory issuesSkill in using analytical software tools, data analysis methods and reporting techniquesSkill in using computer applications including MS OfficeAbility to analyze, organize and prioritize work while meeting multiple deadlinesAbility to work successfully as a member of a team and independentlyAbility to handle confidential information with discretion

Customer Accountabilities:

Executes more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)Identifies, documents, and investigates processes/exceptions arising from transactions/processes beyond first level operations service delivery Coordinates with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/ initiatives in accordance with project management methodologiesRefers or escalates processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintainedIdentifies opportunities to improve service delivery Provides accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations Supports partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels Contributes to the production of consolidated or aggregated reporting as appropriate Maintains working relationships with customers by resolving customer issues and articulating business processes to respond to customer queriesMay interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner

Shareholder Accountabilities:

Supports the timely and accurate completion of business processes and procedures according to SLA requirementsContributes to business objectives for operational excellence -- identify, suggest and actively participate in improving standards, policies, procedures, and solutionsContinually develops understanding of internal and industry regulations and trends, contributing to team knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures Consistently exercises discretion in managing correspondence, information and all matters of confidentialityAnalyzes service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectivesEnsures documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulationsContributes to the development/delivery of presentations/ communications to management or broader audiences Ensures necessary due diligence to support the accuracy of all customer transactions / activities Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite; adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessarySupports change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processesAssumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Employee/Team Accountabilities:

Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/points of interestSupports the team by actively building operations/business services knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)Provides training, coaching and/or guidance to others on the teamParticipates in personal performance management and development activities, including cross training within own team and other teams in Global Operations & Business ServicesEnsures the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activitiesContributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriateContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for Global Operations & Business Services and the bank, both internally and/or externally

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.