You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Regulatory Change Management

• Provide guidance to internal stakeholders on interpretation of regulations and guidelines  issued by various regulators
• Provide guidance and support to business team in development of controls for new product/service projects Purpose of the role:
• Develop and maintain an effective compliance program consistent with local market's requirements
• Ensure that business activities are aligned to American Express Company compliance program and local regulations in local market
• Promote and disseminate compliance information, encourage behaviors that integrate compliance values into business practices and continually reinforce personal 
responsibility for compliance to all staff
• Implement policies and procedures to achieve compliance at levels consistent withcompany standards
• Develop and revise local business procedures in line with relevant company policies and local requirements Critical Factors to success:
• Review and monitor (leveraging on subject matter experts and/or other professional, as appropriate) local market's blue box business activities to assess adherence to compliance 
standards and report deficiencies (gaps reporting) to management for corrective actions
• Maintain central repository of all legal entity line of business compliance manuals, policies, local legal inventory, and central list of all governing status, regulation, policies and other 
material related to respective compliance program
• Performing other duties as assigned

Minimum Qualifications

Graduate degree from a recognized university CAIIB/CA/CS/LLB/LLM/Doctorate or any combination of relevant education and experience and/or related professional designations/certifications in this field are desirable

Preferred Qualifications

3+ years’ work experience as a subject matter expert in Regulatory Compliance within large banks or payment operators Experience in working with regulatory bodies will be an added advantage

 

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.