Marsh European Business Support Centre (EBSC) is seeking candidates for the following position based in Warsaw office:

About Marsh European Support Centre in Warsaw:

EBSC, as the internal centre of excellence, has taken over operations from Marsh Europe insurance business to let our brokers focus directly on clients. In our daily work, we strive for efficiency, high quality, and outstanding results delivering them on time. Our scope of service includes different kinds of support like: administrative activities, insurance policy management, claims, invoicing, and data management.

We have around 450+ colleagues on board of 11 nationalities but our plans are ambitious as we want to double the size of the team within two years! As we love languages, we speak 21 of them in total! We care about our well-being and we know that a friendly, supportive and inclusive work atmosphere is crucial!

Watch the video: 7 Reasons to Join EBSC  

As Team Coordinator you’ll be responsible for supporting Team Leader in various people management tasks for team.

What you will be rewarded with?

Possibility to gain professional experience in a global company that is reshaping the industry

Great personal development and career opportunities

Attractive benefits package (including private health care - family package, prepaid restaurant or shopping card, prepaid sports & culture card or a Multisport card, language course, unlimited access to online learning platforms, retirement plan)

Multilingual community with inclusive atmosphere and a smart casual dress code

A modern office in Warsaw city center, just next to the M2 “Rondo Daszyńskiego” underground station

Flexible working hours and a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis

We will rely on you to:

Manage a team of administration specialists: recruiting, motivating, coaching and developing team members by setting clear goals, managing and prioritizing workload and monitoring performance

Plan and develop new procedures within area of a team responsibility

Resolve internal clients escalations in a timely manner

Implementation of business-focused solutions within time and/or cost constraints

Prepare management reports

Process improvements

Coordination of various projects and team`s initiatives

What you need to have:

Previous professional experience in international environment (preferably in insurance operations or SSC) and min 1 year of experience in managing diverse teams

Excellent command of spoken and written English

Good command of German, Spanish, Italian or French would be an asset

Ability to plan resources and track utilization of the team

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

If you would like to apply for this position, please send your CV in English.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.