**Job Summary** Leads a team in the Gas Operations Integration Center by providing day-to-day leadership, coaching, and support to team members to ensure business objectives are achieved while providing exception execution. **Essential Functions** + Provide daily supervision, technical advice, training and information to team members + Plan, direct, supervise, and evaluate workflow. Coordinate work activities to meet operational requirements + Coach and develop each team member to assist them in reaching their maximum potential. Document each team members short and long-term career objectives and guide them in creating robust development plans + Build effective partnerships with appropriate field leaders to ensure a high level of collaboration between the organizations + Create a culture of continuous improvement within the team + Be visible, check in with team members, be proactive in managing emerging issues + Work closely with other Team Leaders and Managers to promote unity and role-model collaborative relationships in meeting Integration Center objectives + Drives execution with the customer as the premier focus + Ensures compliance with outside regulators and internal company policies as they relate to scheduling and assigning responsibilities + Excellent communications with mobile workforce, field operations, system operations, meter-to cash, call center, construction services, and all others that may apply to ensure collaborative and effective partnerships + Assess and appropriately distribute workload to employees + Departmental support systems and tools are utilized, and work is coordinated among various departments resulting in effective scheduling, coordinating, assigning, and data reporting + Management of staffing levels to ensure timely completion of all assignments, goals, objectives, and exceptional customer service + Motivated and engaged teams focused on exceptional execution of work plans and business objectives + Robust succession plan in place to promote sustainable leadership continuity **Required Qualifications For Position** + High School Diploma or equivalent + 4-6 years Five years experience in Distribution Operations, or equivalent + Supervisory experience or proven leadership ability + Demonstrated skill in organizing, scheduling, and planning work to maximize operating effectiveness + Ability to assess and make sound decisions + Must be able to work on-call + Proficiency in basic PC applications + Must be able to work on-call + Proficiency in basic PC applications + Knowledge of Distribution Operations and policies + DL NUMBER - Driver License, Valid and in State Upon Hire + CIS - Certified Instrument Specialist /DIS, Work Management, mobile systems experience Upon Hire **Preferred Additional Qualifications for Position** + Bachelor's Degree from an accredited college, or equivalent work experience + Associate's Degree from an accredited college, or equivalent work experience **Work Authorization** Authorized to work in the United States without requiring sponsorship. **Inclusion & Diversity** Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. **Equal Employment Opportunity** NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. **By applying, you may be considered for other job opportunities.** **Safety Statement** Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. **Salary Range:** $93,800.00 - $140,700.00 **Posting Start Date:** 2025-02-15 **Posting End Date (if applicable):** 2025-03-01 **Please note that the job posting will close on the day before the posting end date.** At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.