Gaithersburg, MD, USA
7 days ago
Team Lead, Billing
Kforce has a client that is seeking a Team Lead, Billing in Gaithersburg, MD. Summary: The Billing Team Lead will oversee the daily operations of the billing department, ensuring accurate and timely invoicing, and managing a team of billing specialists. This role requires strong leadership skills, attention to detail, and the ability to work collaboratively across departments to resolve billing issues and improve processes. Key Responsibilities: * Team Management: Lead, mentor, and develop a team of billing specialists, providing guidance and support to ensure high performance and professional growth * Billing Operations: Oversee the preparation and issuance of invoices, ensuring accuracy and compliance with company policies and client contracts * Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy in billing operations * Issue Resolution: Collaborate with internal departments and clients to resolve billing discrepancies and disputes in a timely manner * Reporting: Prepare and analyze billing reports, providing insights and recommendations to senior management * Compliance: Ensure all billing activities comply with relevant regulations and company policies * Customer Service: Maintain a high level of customer satisfaction by addressing billing inquiries and concerns promptly and professionally
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