Team Lead, Billing
Kforce
Kforce has a client that is seeking a Team Lead, Billing in Gaithersburg, MD.
Summary:
The Billing Team Lead will oversee the daily operations of the billing department, ensuring accurate and timely invoicing, and managing a team of billing specialists. This role requires strong leadership skills, attention to detail, and the ability to work collaboratively across departments to resolve billing issues and improve processes.
Key Responsibilities:
* Team Management: Lead, mentor, and develop a team of billing specialists, providing guidance and support to ensure high performance and professional growth
* Billing Operations: Oversee the preparation and issuance of invoices, ensuring accuracy and compliance with company policies and client contracts
* Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy in billing operations
* Issue Resolution: Collaborate with internal departments and clients to resolve billing discrepancies and disputes in a timely manner
* Reporting: Prepare and analyze billing reports, providing insights and recommendations to senior management
* Compliance: Ensure all billing activities comply with relevant regulations and company policies
* Customer Service: Maintain a high level of customer satisfaction by addressing billing inquiries and concerns promptly and professionally
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