Job Summary

We are seeking a dedicated and experienced Team Lead for our B&L department with 6 to 8 years of experience. The ideal candidate should have strong technical skills in MS Excel and preferably domain experience in Customer Verification-Mortg Ln Frclsr Claim File&srv(MortgLn). This is a work-from-office night shift position with no travel requirements.

Responsibilities

Lead the team in managing and executing daily tasks efficiently.Oversee the use of MS Excel for data analysis reporting and other technical tasks.Provide guidance and support to team members to ensure high-quality performance.Ensure all customer verification processes are completed accurately and timely.Manage mortgage loan foreclosure and claim file services with precision.Collaborate with other departments to streamline processes and improve workflow.Monitor team performance and provide constructive feedback for continuous improvement.Develop and implement strategies to enhance team productivity and efficiency.Ensure compliance with company policies and industry regulations.Address and resolve any issues or challenges faced by the team promptly.Maintain clear and effective communication with team members and management.Foster a positive and collaborative work environment.Utilize domain knowledge in Customer Verification-Mortg Ln Frclsr Claim File&srv(MortgLn) to enhance service delivery.

Qualifications

Possess strong technical skills in MS Excel.Have 6 to 8 years of relevant experience.Demonstrate excellent leadership and team management abilities.Exhibit strong problem-solving and decision-making skills.Show proficiency in customer verification processes.Have domain experience in mortgage loan foreclosure and claim file services (nice to have).Display effective communication and interpersonal skills.

Certifications Required

MS Excel Certification Customer Verification Certification (preferred)

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.