As part of Legal department, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Legal Department is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As the Office of Legal Obligations Project Management Organization Lead for North America, you will play a pivotal role in driving strategic initiatives, optimizing processes, and ensuring operational excellence within the Legal department to support the legal inventories we maintain across jurisdictions are up-to-date, relevant, and in compliance with regulators’ expectations. This leadership position requires a dynamic individual with a strong background in project management, strategic planning, and team development.

The Legal department at JPMorgan Chase manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.  Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm’s clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you.

Job responsibilities

Evaluate business workflows, identify pain points, present findings, and recommend changes to build sustaining process change across the program.Lead working groups, meetings, and forums with stakeholders to implement changes and ensure alignment with overarching strategy.Responsible for end-to-end project delivery, including strategy, templates, tools, process maps, narratives, and project plans.Collaborate on firmwide and department initiatives to identify opportunities for process enhancement, optimizing the usage of Large Language Models, Repeatable Process Automation, AI, and Workflow Automation.Oversee production support processes to ensure operational excellence.Lead development and maintenance of training database and regular communications.Deliver executive updates, monthly scorecards, and regular metrics.Manage and develop a team of four direct reports and join a management team covering a global PMO function.Develop and support the career progression of team members, utilizing key manager excellence skills.Measure, track, and benchmark progress/performance against established standards on an ongoing basis.

Required qualifications, capabilities, and skills:

Handle ad hoc audit, regulatory, and other requests.Monitor and resolve production issues.Ensure appropriate governance, operational processes, and procedures are developed and documentedProven experience in project management, preferably within a legal or regulatory environment.Strong strategic planning and execution skills.Excellent leadership and team development capabilities.Superior communication and coordination skills.Proficiency in documentation and reporting.Strong risk management and compliance knowledge.Effective stakeholder management and performance measurement skills.

Preferred qualifications, capabilities, and skills:

Experience with LLM, RPA, AI, and Workflow Automation.Familiarity with PEGA, Horizon Scanning, and Process Automation Roadmap.Experience in managing global operations and production support processes.Advanced knowledge of Jira, Confluence and other project management tools.

Work Schedule: This hybrid role requires going into the office three days a week with two days' flexibility to work from home, subject to change.

Candidates must be in compliance with all relevant licensing requirements including the requirements of the jurisdiction where the role will be located prior to the commencement of employment.

All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment.