Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: CRM – Assist with design, implementation, and ongoing management of Salesforce, including capturing business and technical requirements from stakeholders and supporting the implementation of technical solutions from a business analyst perspective Manage CRM related projects such as quote-to-cash initiatives, SFDC redesigns, and Lead to Quote initiatives. Understand current business process flows and problem statements, and using data to capture areas for improved efficiency and automation Manage projects related to Post-merger systems integrations Develop to-be business processes and leading stakeholders through brainstorming, review, and validation sessions Design and execute corrective action programs that monitor the successes and failures of key business process redesign projects, and implement quick turn-around solutions Providing technical support to sales reps when using Salesforce.com and CPQ Monitoring the Sales Operations and slack channel to assist with Salesforce/CPQ questions Here's What You Need: 7+ years’ work experience Exceptional ability to compile, analyze and present data, findings and progress in a concise manner Effective communication (i.e., written, verbal and presentation) and project management skills to drive project execution Collaborative, team player with positive attitude and creative problem-solving mindset Strong attention to detail and a solid understanding of sales systems and processes Ability to thrive in a fast-paced, and often ambiguous, results-oriented atmosphere Physical Demands We are not able to offer sponsorship for this position.