· Support Quality Management in ensuring the Quality Management System (ISO, SQF, BRC, GFSI) is being followed.
· Work in conjunction with Manufacturing Management to ensure manufacturing and Quality Assurance procedures are being performed.
· Supports and trains quality personnel to perform their respective job functions.
· Along with Management responsible to direct the work of the Lab Technicians.
· Participate in the establishment of quality specifications.
· Support activities associated with external audits.
· Support customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
· Monitor site quality metrics and work with management to develop counter measures as needed.
· Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
· All other duties as assigned.