What You'll Do As a Team Lead, you’ll handle lodging tax forms and file returns for US states/counties/cities. You’ll support the compliance team to ensure timely and accurate filings, collaborate with tax personnel, and improve team processes. Exceptional customer support and accurate, timely tax return preparation are key responsibilities. What You'll Need to be Successful You will be managing Lodging filing/preparation tasks for team sizes of 10 or more You will oversee and manage tax processing in the team (50% of the time) You should manage compliance credibility checking tasks for the team to meet regulatory requirements. You should own attainment of high employee satisfaction and retention; lead development of programs and initiatives within the group to attain high employee satisfaction. You must possess strong interpersonal, organizational, presentation, and facilitation skills You should be able to set goals for yourself and team members at all IC levels. You will hire and develop team members for growth. You need to Identify needs and collaborate with SMEs and L&D. You will regularly manage performance discussions. You ensure timely and accurate tax submissions, meeting Avalara’s targets. You will have to work effectively with all stakeholders, avoiding escalations. Handle Exec and Client escalations and propose CAPA. Ensure profitability from extra client issue hours. Establish and follow strong filing processes. Work closely with onsite teams and stakeholders. Identify and pursue automation opportunities. 2 years managing a team; 8-10 years overall. Graduate degree/MBA in Finance preferred. Intermediate to advanced MS Excel; proficient in MS Office. Excellent English (oral and written). How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.