This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

Every day, around the world, Baxter enhances better outcomes for our patients and their caregivers. At Baxter, we are deeply connected by our mission. No matter the role at Baxter, your work makes a positive impact on people and our patients. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics, and in the home. For over 90 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful, and inspire each other. This is where you can do your best work!

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission!

What You'll Do:Attend monthly safety meetings and demonstrate a proactive approach to safety awareness and compliance.Complete all required safety and compliance learning modules on a timely basis and complete medical testing in a timely manner.Maintain a clean and safe work environment, including 5S activities.Safely operate a fleet vehicle ranging in size from a cargo van to a 26,000 pound truck.Identify safety concerns and correct them when necessary.Lift and carry up to 65 pounds using appropriate processes and safety procedures.Lead and conduct training on Hill-Rom portfolio products and services at service center, territory, and area levels.Perform complex repairs on medical products beyond simple and minor cosmetic repairs or component replacements.Apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause, and repair.Generate service revenue and complete activities required under service contracts.Perform routine cleaning and maintenance procedures on various medical products, including pre-installation maintenance, and modification procedures.Visually, audibly, and manually inspect Hill-Rom products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair.Monitor the readings of electronic meters and gauges.Perform sweeping, mopping, and all other general "housekeeping" duties.Coordinate daily work assignments, oversee and engage in field and warehouse activities, and manage accurate on-site inventory.

In addition to the responsibilities above, the Team Leader will at times be required to complete tasks and responsibilities outlined in the Field Service Technician I & II job descriptions as the needs of the business require. This job is a leadership role which will oversee work distribution to all Service Center employees. The Team Leader does not make hiring decisions, promote/demote employees and does not discipline employees.

What You'll Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High School Diploma or GED or equivalent experience requiredSME on multiple platforms within the Hill-Rom portfolio requiredApplicable technical or trade school training preferred8+ years working with medical devices/FDA regulated products in a hands-on environment required2+ years driving/delivery experience requiredAbility to lead, direct and coordinate technical service projects, positively impacting customer satisfactionAdapts to new technologies and comfortable with the Microsoft Office Suite of productsValid driver’s license and driving record that meets company standards and state requirementsAbility to acquire and maintain a DOT physical card requiredSchedule flexibility/on-callPhysical requirements:

NOTE: The inability to perform any of the following physical requirements does not preclude an applicant from consideration unless, following an individualized analysis, it is determined that the physical requirement is an essential job function and the applicant is unable to perform such function with or without reasonable accommodation

Please refer to the Physical Demands Supplement for complete physical requirements of this positionThe noise level in the work environment is usually moderate.Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. Gloves supplied include both latex and non-latex materials.Frequently works in environments were biohazards could be present. i.e. Hospitals, Service Centers, and DepotsMust align with Hill-Rom infection control policies

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a base hourly/salary range of $60,000 to $90,000. The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
EEO is the Law 
EEO is the law - Poster Supplement 
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.