Key responsibilities and accountabilities:
1.    Investigate factory quality problems, customer and consumer complaints using a broad range of skills and techniques such as

Can performance testing Seam evaluations Coating performance tests Microscopy and metallography Plant trials  Bev/Food processing simulation Provide reports with clear conclusions and recommendations

2.    Manage and record work requests using appropriate IT systems

Prioritise work to ensure business needs are met and time is used effectively Work within the Technical Support Team to ensure all requests are dealt with and resources are allocated efficiently Liaise with other teams, departments and/or external resources to ensure the root cause of a problem can be established Maintain proactive communication with stakeholders Regularly review work for value added opportunities and update value added report Monthly reports

3.    Contribute to the wider activities of Materials and Crown Technology

Proactive approach to environment, health and safety and energy saving initiatives Involvement in development and innovation teams as required Full participation in workshops