Job Title:

Team Leader

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital marketing sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.
We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Join us!

What you'll be doing:

Supervising and managing a team of sales associates, ensuring adherence to company policies and legal requirements, including work attendance and performance monitoring.Providing regular coaching and feedback to direct reports, ensuring performance metrics are consistently met.Leveraging data-driven insights to proactively implement new processes that enhance business performance and drive improvements.Identifying performance challenges, developing and executing action plans to address issues, and implementing corrective measures, including termination when necessary.Ensuring your team delivers exceptional service that meets contractual Key Performance Indicators (KPIs) and financial goals.Setting clear expectations for employees and providing timely updates on performance and goals.Developing and sharing effective sales strategies with team members, outlining clear objectives and anticipated results.Coordinating and leading team huddles and activities to foster collaboration and maintain high team morale.Staying updated on internal processes, policies, and procedures, and participating in mandatory management development training.Engaging with clients in meetings to provide performance insights and outline action plans to enhance team outcomes.Upholding and promoting Concentrix values through consistent behavior and attitudes, acting as an advocate for team members.This is a Hybrid position, with standard working hours M/F 10:00 - 19:00.

What we're looking for:

Solid knowledge of sales and business development strategies;Proficiency in Microsoft Office 365;Exceptional analytical skills with the ability to interpret data and drive insights;Proven ability to develop and present action plans, including structured glide paths;Skilled at managing complex cases and serving as a key point of guidance for the team;Highly motivated individual with a talent for coaching and developing team members to meet performance targets;Strong organizational skills, with the ability to manage time and prioritize tasks effectively;Marketing knowledge or a strong interest in marketing would be a significant advantage.

Our perks:

Monthly transportation/internet allowance;Bonus for important life events (marriage, birth or adoption of a child, university graduation);Additional health and dental care plan (fully covered by the employer);Life insurance;Voluntary Sport Card (Multisport).

Please send us your CV in English.
Only short-listed applicants will be contacted.
All applications will be treated as strictly confidential

Help us G.R.O.W. Join us!

Location:

BGR Sofia - Advance Business Center

Language Requirements:

English (Required)

Time Type:

Full time

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