Mt Waverley, Australia
21 days ago
Team Leader - Customer Service
Work Flexibility: Hybrid

We’re looking for an experienced and passionate leader to guide and develop our Customer Service Team in providing exceptional service and making a real difference in healthcare. This role offers flexibility to work from any location with the option to work from home.

What You’ll Do:

Lead, manage, and develop the customer service team.Ensure outstanding service for both internal and external customers.Drive process improvements and efficiency across Customer Service and Operations.Collaborate with other divisions to enhance cross-functional processes.

What We’re Looking For:

Leadership experience in any customer-facing role (Retail, Hospitality, Customer Service).Excellent problem-solving and customer service skills.Strong communication and teamwork abilities.Confidence working with tech tools like JDE, Salesforce, and Microsoft Office Suite

Requirements:

2+ years leading a team of minimum 5-6 team membersPassion for leading and developing othersHighly developed customer service skills (any industry) and ability to problem solve to find solutionsStrong stakeholder management skills and the ability to support both internal and external customersAbility to work in a high technology environment (particularly JDE, Salesforce and Microsoft Office Suite

Why Join Stryker?

Multiple financial benefits including health care, financial wellbeing, insurance benefits. Ongoing training and opportunities for career progressionPaid Parental leave schemesVolunteer DaysBeing part of one of the world’s largest and most recognizable brands.Excellent team culture – we have fun whilst we work!A Leader who will support & guide you throughout your careerAccess to our career and self-development program from day oneWork with likeminded individuals who are driven by exceeding targets and improving patient outcomes

Click apply now to start your career in health care!

Travel Percentage: 10%

Confirm your E-mail: Send Email
All Jobs from Stryker