JOB DESCRIPTION: TEAM LEADER

FactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant access to accurate financial data and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system.

The Team Leader provides guidance and direction to the team to ensure timeliness, accuracy and completeness of collected data.  This function is responsible for administrative work including attendance, discipline, and performance management, acts as a back-up during the absence of the Manager and fills-in for other Team Leaders where required.  The Team Leader identifies process and tool enhancement initiatives, liaises with the technology team for development and takes the lead in the implementation of any projects. For Content Collection, the Team Leader handles a group of up to 20 members.

Job Responsibilities:

Operations Management:

Responsible for ensuring that his/her team provides accurate and reliable content/financial and/or quantitative financial and non-financial market data to internal database and/or external clients based on various data sources, financial reports and resources. Incumbent may handle multiple collection or quality processes and/or markets.Ensures timeliness, accuracy and completeness of the coverage of their teams' collection and drive actions to continuously improve the same

People Management: 

Manage performance evaluation metrics and formulate, execute, monitor and assess motivation plans for enhanced employee morale and appropriate rewards systems. Build strong connection with team members, act as a mentor, motivate the team and lead by example.

Process Improvement Projects: 

Identifies improvement projects/tool enhancement initiatives, new sources, and liaises with Content Development for development and implementation.Observes the values and principles around Business Enterprise Agility and Digital Transformation in handling projects and process improvement initiatives.

Stakeholder Management: 

Works with Senior management and respective stakeholders to build plans and improvement strategies for greater output.

Workload Management: 

Prepares capacity planning, manages shifts and workload distribution.Drives goals through cross-production, shift and overtime requirement.

Workforce/Resource Management:

Hires appropriate candidates to fulfill resources requirement

Knowledge Management:

Serves as escalation point for complex data quality-related queries, production and technical issues.Conducts spot check / detailed reviews of market coverage by Collection Analysts and provide qualitative feedback.

Job Requirements:

Graduate/Postgraduate in Commerce or any Business Administration DegreeExperience in the leadership role for a minimum of 24 monthsBasic Financial knowledgeStrong Decision-Making skillsStrong Analytical and Reasoning skillsMotivational skills. Continuously boosting the team motivation and employee morale.Strong communication skills. Major part of the role involves sharing and receiving information.Flexible and adaptable as per the business requirements

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

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