Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!

Role Overview :

The Team Leader – Retail Support coordinates and supports all sides of the convenience retail operation including but not limited to buying group operations, rebate management, home delivery platforms/related offers and other aspects of the convenience retail back office!

Shift Timing: 3 AM- 12 PM IST

Responsibilities :

Be responsible for the Retail support team.  Ensure close communication and ways of working with the AU merch/food team.  Distribute activities across senior advisors to ensure smooth workflow and a silent running operation.

Support all activities and controls associated with AU merch/food rebate administration and collection.

Support activities connected with site opening and closures (eg, supplier communication and equipment requirements, supplier account setup/management)

Support operational feature of the promotional program, including updating the retail Extranet and other related communication.

Support operational and setup side of the Buying Group program, including setup/exit of Dealers, supplier communication and coordination of promotional materials/assets/POS etc. Support buying group compliance to the BGP (via administration of the audit program). Support administrative efforts connected with ‘Home Delivery’ and home delivery platforms (eg, menu management and promotional administration).

Job requirements & qualifications :

8 to 10 years of retail experience (eg, retail operations and/or retail support)

Strong communication and teamwork skills

Experience leading and encouraging a complementary team

Proven commercial competence

Ability to think analytically and tackle problems

You will work with:

This role will play a part in the engine room of the ANZ business that enables delivery of the bp strategy for our customers and team. Playing a pivotal role in landing both the company and local strategies

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Communication, Continued Learning, Continuous improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence, Partner relationship management {+ 10 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.