Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Charles Schwab’s Banking Operations is responsible for risk prevention, processing of money movements, and education of policies and procedures related to money movement. We focus on enhancing operating leverage by integrating functions, increasing productivity, and gaining efficiencies to better position Schwab to contend in the marketplace and to reinvest in areas that matter most to our clients. As an elite team of experts, we are committed to delivering efficient solutions that increase trust while minimizing risk by owning every client interaction through clients’ eyes.

The Banking Operations Team Manager position requires a dynamic leader who can empower, inspire, and develop a diverse team responsible for performing and implementing our organization’s purpose and mission. In this role, you will lead a multi-facet team that provides client servicing, as well as processing time sensitive client transactions. This is a fast paced, thorough, high volume, and deadline-driven environment requiring the ability to build and foster relationships across the firm in order to be successful.

In this role you will work with both internal and external business partners as well as preferred vendors. This includes day to day operation as well as system changes and enhancements. Candidates will assist in the development, implementation and management of procedural changes and provide operational and business support to diverse teams within Operational Services. You will be responsible for reviewing and approving clients and business partners transactions in a high paced risk environment.

The Banking Operations, Team Manager will develop team members through coaching, career development mentoring, and motivational techniques and work with the Director to create and implement individualized coaching plans centered on a professional’s growth and development. Through one-on-one meetings, our managers take time to focus on each professional as an individual with unique goals and aspirations.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

5 + years of experience in the financial services, especially banking experience and prior supervisory experience.Bachelor’s degree or equivalent business experienceA valid and active FINRA Series 7, 63, and 9/10 or 24 licenses required (A condition of employment may be considered for highly qualified candidates to obtain licensing).Proficient technical skills, including knowledge of Microsoft applications.Flexible regarding both schedule and role as both may change with little notice in response to business demand.Strong analytical and influencing skills with the ability to think creatively and offer solutions that benefit the employees, clients, and firm.Shown ability to build, sustain and lead in an engaging, team-oriented environment.Positive attitude, passion, professionalism, and strong work ethic with high level of integrity and ethics.Ability to identify and mitigate risk by adhering to department and firm policies and procedures.Experience in training and developing team members and comfortable with providing feedbackAbility to identify process improvement opportunities and inspire others to embrace new insights in a rapidly changing environment.Critically think beyond day-to-day operations and analyze a variety of factors and metrics when making global decisions for the department.Strong verbal and written communication skills to influence, build consensus and integrate sophisticated information.Must be team oriented, great at problem solving, able to juggle multiple priorities and excel in a dynamic and fast paced regulated environment.

You Demonstrate These Behaviors:

Cultivating Teamwork - As a leader, interest, skill, and success in getting groups to learn to work together harmoniously.Managing Performance - Taking ownership for one’s own or one’s employees’ performance, by setting clear goals and expectations, supervising progress against the goals, ensuring feedback, and addressing performance problems and incidents promptly.Results Orientation - Focusing on the desired end result of one’s own or one’s units work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.Flexibility- Willingness to different and new ways of doing things; willingness to modify one’s preferred way of doing things.Analytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInfluencing Others - The ability to gain others’ support for ideas, proposals, projects, and solutions.Interpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.
What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance Apply Save job