Company Description

Sutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Managers in this role get to:

Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.Monitor Performance: Utilize key metrics to ensure the team is meeting objectives, address challenges, and promote accountability.Shape Sales Strategy: Design and implement innovative sales strategies aligned with our company’s vision and goals.Inspire Excellence: Foster a motivating, high-energy environment where top performers are recognized, and morale stays high.Focus on Customers: Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.Drive Results: Provide actionable insights and regular performance reports to upper management, highlighting areas for improvement and success.

Qualifications

Our most successful candidates will have:

A Bachelor’s degree in business or a related field (an MBA is a plus).3-5+ years of proven success in a similar role within a relevant industry.2+ years of team management experience, with a focus on driving performance, goal-setting, and accountability.A talent for mentoring and developing teams, providing constructive feedback, and fostering continuous improvement.Excellent communication skills, with a focus on listening, clarity, and collaboration.Proficiency in using data-driven insights, CRM tools, and problem-solving to make informed decisions.Experience in strategic planning, aligning team efforts with broader business objectives for long-term success.A track record of handling challenges with resilience and adaptability.A strong commitment to customer satisfaction and relationship-building.

Additional Information

All your information will be kept confidential according to EEO guidelines.